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Remote Monitoring and Management Automation Platform

The #1 RMM and MSP Service Automation Platform!
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Setting up social media for the Successful MSP

Eager to get involved in Social Media, but confused by all the options? As a follow up to our last session join us for our second part in this series on Social Media: How to get Started – Setting up social media for the Successful MSP

To become a successful MSP, being active on social media is now a requirement. Join us and learn how easy it can be to get started using social media sites for your MSP practice, and not only can it be fun, but it can also open up the possibility of new opportunities. Let us walk you through how to get started, trying to do too much too fast can not only be overwhelming but it can also prevent you from learning how to effectively use each site. Invest a bit of time in learning how to interact effectively before you tweet or post anything on your Facebook page.

Tuesday, May 21st, 2013 2:00 PM (US ET)

N-central 9.1 Demo

What's New in Report Manager 4.0

7 Keys to MSP Success

Quotes

JPMerc & Co.

"It's my belief that N-able has the best platform out there. So, as a pure-play managed service provider, we need the best there is - and N-able is it."

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Case Studies

ITEasy

"N-able meshed seamlessly into our business model."

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Video Testimonials

2012 Montreal Testimonials

2012 Montreal Summit Testimonials

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N-central is the industry's top-performing remote monitoring and management (RMM) automation platform and has been deployed worldwide by thousands of IT service providers organizations to dramatically lower the costs of managing hundreds of thousands of IP-enabled devices.

Its unique hybrid licensing model eliminates the barriers to deploying RMM tools by offering 100% IT coverage and N-central provides the most advanced and affordable solution for delivering IT services remotely.

Available as on-premise or hosted software

Used by IT service providers and IT departments worldwide, N-central is trusted for the management of over 50,000 remote networks.

Report Manager is the premier solution used by IT service providers to report on the performance of IT infrastructure under their management and communicate network and systems information to a wide range of report consumers. Use it to manage networks more cost-effectively and enable clients to make better, more informed IT investment decisions.

With an extensive library of pre-built reports as well as advanced custom report authoring, Report Manager is the fast and flexible way to produce easy-to-read reports that enable IT service providers and their clients to view and quickly understand IT performance data. Report Manager addresses four major functional areas:

  • Business impact of managed services
  • Long-term IT infrastructure performance
  • Asset management
  • Regulatory compliance auditing

Designed as an offline reporting engine to ensure optimal performance, Report Manager is seamlessly integrated with the N-central® remote monitoring and management platform. Available as an optional add-on tool, it provides enhanced reporting capabilities that complement N-central's tactical and operational reports.

As an MSP you need tools to help you deliver quality IT services at a fraction of the cost of deploying personnel for on-site visits. Remote Control is a fundamental tool used by all MSPs to achieve this objective. Remote control must be fast and reliable or it will be rejected by technicians who become frustrated and unable to effectively perform their job.

N-able Remote Control Manager is a family of remote access and remote control tools that provide technicians with an array of capabilities suited to the situation. Backed by a global relay network the Remote Control Manager solutions make it fast and easy to connect from anywhere to anywhere.

There are 3 products within this product family:

Netflow Manager has been added to N-able's solution set to provide you with the ability to delivering critical business services by managing your customers end user experience, enterprise-wide application and network performance. This solution gives you the chance to react far more nimbly to reported problems and resolve them through diagnosis and correction.

There are two products available under Netflow Manager:

  • Netflow Manager/Tracker: Monitors traffic usage and how it's impacting network and application performance with actionable visibility. Provides quick and simple access from high level summaries down to individual flows.
  • Netflow Manager/Reporter: provides integrated views and unique data correlation for effective management of application availability and response time analytics. Remote Network Manager/Reporter bridges the gap between business goals and customer experience by aligning disparate IT support groups in a unified system that provides enterprise service intelligence to help you effectively deliver networked applications to your customers.

Computer networks are today facing an unprecedented amount of potential threats. It has been reported that last year a new malicious threat in the form of spam, phishing attacks, malware, viruses was released to the Internet every 3.5 seconds. As unbelievable as that sounds this year the threat level has increased to 3 new threats being introduced every second. Several analyst firms state that Spam comprises almost 80% of all email traffic sent over the Internet.

Email remains the #1 method for introducing viruses and other malicious code to your customer's network and devices. Without appropriate protection the only line of defense rests on the reliance of end-users not to open suspicious emails or click on malicious hyperlinks. This simply is not good enough. N-able's Security Manager delivers layers of defense against this growing threat.

  • Security Manager | Endpoint provides the desktop level detection and handling of threats based on industry-leading security technology.
  • Security Manager | Anti-Spam augments the Endpoint solution by proactively analyzing in-bound messages and stopping spam before it reaches the desktop, or with our service-based offering even before the spam reaches your network.

You deliver a wide range of IT services, but few are more important than protecting your customers' data — and now you can do it easier and more affordably with N-able's new with Backup and Recovery Solutions.

N-able has expanded its #1-rated managed services platform by teaming with industry giant CA Technologies to offer you Backup Manager (CA ARCserve® D2D), a new disk-based backup solution that makes protecting and recovering your customers' business data on both physical and virtual servers a snap. An innovative Web 2.0 interface proactively feeds you updates that help you confidently meet and manage recovery SLAs.

Backup Manager, which can be purchased from N-able as a complementary tool to our N-central remote monitoring and management platform, is the only product that has a BMR (Bare Metal Restore) option to dissimilar hardware and block-level infinite incremental snapshots , based on CA's patent-pending I2 Technology.

You provide an array of IT services to your customers. Meeting audit and regulatory compliance requirements can easily become a daunting task. Most companies need software for conducting compliance audits to achieve a state of audit compliance. This in itself however is not enough, to assure quality and minimizes risk, companies must achieve a state continuous audit compliance or audit readiness. Choose a unified solution that integrates assessment, mitigation and protection into a complete offering with Audit Manager.

Audit Manager has been added to N-able solution offering to provide you with an efficient solution that will help you provide your customers with vulnerability management, risk management and help meet regulatory goals.

There are three solutions available to meet your customer's needs for vulnerability, compliance and configuration.

Mobile Manager from N-able provides MSP’s with a premiere solution to managing mobile devices. We’ve designed a solution that makes mobile device management easy rather than an administrative nightmare.

With Mobile Manager you can:

  • Manage all devices from a single pane of glass through N-central.
  • Set up email with just a few clicks
  • Take action when a device is lost or stolen
  • Enforce corporate security policies
  • Report on devices

With Mobile Manager from N-able, you can ensure that your customers’ Apple or Android mobile devices are secure, appropriately configured and optimized.

Automation Manager changes the IT service delivery model for MSPs by enabling the creation and delivery of repeatable processes with the simplicity of drag & drop design. Tightly integrated with N-central, Automation Manager expands on N-central’s already powerful management capabilities.

Standardize your device maintenance, device optimization and remediation processes with an intuitive drag and drop GUI interface. Without any prior scripting knowledge, Automation Manager allows users to visually create powerful, multi-step policies by leveraging a vast library of pre-defined automation objects, each responsible for performing a specific task. Automation Objects can be linked to run in sequence or, through the use of conditional operators that create multiple execution paths based on the results of previous automation object executions.

Automation Manager allows you to accelerate the delivery of quality IT services while reducing your expenses and allows you to de-couple revenue from labor.