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Remote Monitoring and Management Automation Platform

The #1 MSP Automation Platform on the market today!
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Managed Service Providers

Checkmark Multiply the value of your business.

Checkmark More time to sell and find new customers.

Checkmark Get to market faster.

"Our partners have grown their number of Managed SMB customers by over 175% this year!"


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Internal IT Departments

Checkmark Reduce IT costs and increase productivity.

Checkmark 24/7 network monitoring.

Checkmark Improve network & systems performance.

"6 out of 10 IT companies using managed services have cut their IT expenditures by at least 25% or more."

MORE ABOUT IT

Take a look at some of our upcoming webinars.


Pricing For Profits: A Guide for MSPs and IT Service Providers

If you're looking for actionable advice to increase profits on the services you already sell, then don't miss your chance to register for this live webinar.

May 9th, 2012
11:00am (US ET)

Report Manager 3.2 is here! Take advantage today!

Learn about the improved functionalities of the new Report Manager 3.2 (previously N-compass).


May 15th, 2012
9:00am (EDT)
2:30pm (EDT)
9:00pm (EDT)

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JPMerc & Co.

"It's my belief that N-able has the best platform out there. So, as a pure-play managed service provider, we need the best there is - and N-able is it."

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Case Studies

ITEasy

"N-able meshed seamlessly into our business model."

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2011 London Roadshow

2011 London Roadshow

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N-central is the industry's top-performing remote monitoring and management (RMM) automation platform and has been deployed worldwide by thousands of IT service providers organizations to dramatically lower the costs of managing hundreds of thousands of IP-enabled devices.

Its unique hybrid licensing model eliminates the barriers to deploying RMM tools by offering 100% IT coverage and N-central provides the most advanced and affordable solution for delivering IT services remotely.

Available as on-premise or hosted software

Used by IT service providers and IT departments worldwide, N-central is trusted for the management of over 50,000 remote networks.

Report Manger is the premier solution used by IT service providers to report on the performance of IT infrastructure under their management and communicate network and systems information to a wide range of report consumers. Use it to manage networks more cost-effectively and enable clients to make better, more informed IT investment decisions.

With an extensive library of pre-built reports as well as advanced custom report authoring, Report Manager is the fast and flexible way to produce easy-to-read reports that enable IT service providers and their clients to view and quickly understand IT performance data. Report Manager addresses four major functional areas:

  • Business impact of managed services
  • Long-term IT infrastructure performance
  • Asset management
  • Regulatory compliance auditing

Designed as an offline reporting engine to ensure optimal performance, Report Manager is seamlessly integrated with the N-central® remote monitoring and management platform. Available as an optional add-on tool, it provides enhanced reporting capabilities that complement N-central's tactical and operational reports.

Provide your customers with fast, effective help, regardless of the operating system they're using. The answer to ensuring that remote support services run efficiently and economically, N-supportPro is the remote assistance software solution for managing the multiple operating systems utilized in desktops and servers as well as laptops and other mobile devices.

N-supportPro also gives your team the highest level of security available and the smallest download footprint in the IT services industry, to start client sessions faster.

N-supportPro is available as a hosted service that requires no upfront investment, no ongoing application maintenance and carries with it predictable, low monthly fees. Purchase N-supportPro on its own or as an optional add-on to our N-central network and systems management software.

N-supportPro Benefits

  • Reduce costs by increasing service desk productivity
  • Minimize the need for costly, time-consuming visits to customer sites
  • Shorten case resolution times and reduce repeat calls for the same issue
  • Improve customer satisfaction by providing fast, non-intrusive and effective technical remote assistance
  • Increase the number of incidents resolved on first contact

Netflow Manager has been added to N-able's solution set to provide you with the ability to delivering critical business services by managing your customers end user experience, enterprise-wide application and network performance. This solution gives you the chance to react far more nimbly to reported problems and resolve them through diagnosis and correction.

There are two products available under Netflow Manager:

  • Netflow Manager/Tracker: Monitors traffic usage and how it's impacting network and application performance with actionable visibility. Provides quick and simple access from high level summaries down to individual flows.
  • Netflow Manager/Reporter: provides integrated views and unique data correlation for effective management of application availability and response time analytics. Remote Network Manager/Reporter bridges the gap between business goals and customer experience by aligning disparate IT support groups in a unified system that provides enterprise service intelligence to help you effectively deliver networked applications to your customers.

Computer networks are today facing an unprecedented amount of potential threats. It has been reported that last year a new malicious threat in the form of spam, phishing attacks, malware, viruses was released to the Internet every 3.5 seconds. As unbelievable as that sounds this year the threat level has increased to 3 new threats being introduced every second. Several analyst firms state that Spam comprises almost 80% of all email traffic sent over the Internet.

Email remains the #1 method for introducing viruses and other malicious code to your customer's network and devices. Without appropriate protection the only line of defense rests on the reliance of end-users not to open suspicious emails or click on malicious hyperlinks. This simply is not good enough. N-able's Security Manager delivers layers of defense against this growing threat.

  • Endpoint solution provides the desktop level detection and handling of threats based on industry-leading security technology.
  • Anti-Spam solution augments the Endpoint solution by proactively analyzing in-bound messages and stopping spam before it reaches the desktop, or with our service-based offering even before the spam reaches your network.

You deliver a wide range of IT services, but few are more important than protecting your customers' data — and now you can do it easier and more affordably with N-able's new with Backup and Recovery Solutions.

N-able has expanded its #1-rated managed services platform by teaming with industry giant CA Technologies to offer you Backup Manager (CA ARCserve® D2D), a new disk-based backup solution that makes protecting and recovering your customers' business data on both physical and virtual servers a snap. An innovative Web 2.0 interface proactively feeds you updates that help you confidently meet and manage recovery SLAs.

Backup Manager, which can be purchased from N-able as a complementary tool to our N-central remote monitoring and management platform, is the only product that has a BMR (Bare Metal Restore) option to dissimilar hardware and block-level infinite incremental snapshots , based on CA's patent-pending I2 Technology.

You provide an array of IT services to your customers. Meeting audit and regulatory compliance requirements can easily become a daunting task. Most companies need software for conducting compliance audits to achieve a state of audit compliance. This in itself however is not enough, to assure quality and minimizes risk, companies must achieve a state continuous audit compliance or audit readiness. Choose a unified solution that integrates assessment, mitigation and protection into a complete offering with Audit Manager.

Audit Manager has been added to N-able solution offering to provide you with an efficient solution that will help you provide your customers with vulnerability management, risk management and help meet regulatory goals.

There are three solutions available to meet your customer's needs for vulnerability, compliance and configuration.

Policy management has become a key requirement for organizations looking to have a high degree of control and consistency over the settings for systems, devices and users within their IT environments. With Group Policy regulating everything from critical business processes and security settings to individual workstations and printers, managing and applying consistent Group Policy Objects (GPO) has become a critical component of customer infrastructure management for most MSPs.

Managing a customer’s Active Directory is routine for most service providers. N-ables Policy Manager Product line simplifies the process. The MSP can quickly assess their customers Group Policy Objects (GPO) environment and align them with their own best practices. Enabling them to manage, consolidate and automate group polices, saving time and eliminating costly configuration errors.

The N-able Policy Manager is a complete set of Group Policy monitoring and management tools that is comprised of:

  • Policy Manager | GPO Compare provides a quick and easy GUI-based way to spot differences in GPO settings across two GPOs. Whether it’s identifying security policy inconsistencies or tracking down potential conflicts in GPOs, GPO Compare is the best tool for tracking down GPO differences.
  • Policy Manager | GPO Exporter enables you quickly document your Group Policy Environment. Whether you are trying to discover an existing environment, find overlapping or redundant settings to prepare for a GPO cleanup, or just need to know where a particular setting is coming from, GPO Exporter makes the job easy.