N-compass provides a simple-to-use reporting engine that is seamlessly integrated and synchronized with N-central. It leverages the data collected by N-central to create reports that reflect the impact your services are having on customers' IT infrastructure and strategic goals.

High-powered reporting engine

N-compass is seamlessly integrated with N-central Remote management and monitoring (RMM) software. Use it to report on key service performance metrics such as uptime, capacity and security. Automatically collect data from multiple N-central servers and build aggregate IT performance reports.

Long-term Data Retention

N-compass features extended data retention, which enables you to generate year-over-year reports and satisfy regulatory requirements pertaining to long-term data availability.

Time-based SLA reporting

Conduct high-precision IT performance assessments using time-based SLA functionality. This allows you to report on IT infrastructure performance for any given time period covered under an SLA, such as 24x7 monitoring or monitoring during regular business hours Monday to Friday (8x5).

Multi-stakeholder reports

Communicate vital information to executive, management, operational and technical stakeholders, as well as external parties such as auditors.

Detailed analysis of key metrics

Track the performance of monitored services for the purposes of business impact and predictive analysis. Use this insight to help customers make informed IT investments and improve efficiency, positioning your company as a trusted adviser.

Custom report authoring

Using the drag-and-drop Microsoft Report Builder tool, you can create additional reports that leverage the data from within the N-compass data warehouse and create reports specific to your service offering. You may also include the data from any data source accessible from within Microsoft SQL Server and incorporate the third-party data into custom reports.

Extensive report library

N-compass' 25 pre-built reports allow you to rapidly gather and communicate vital IT and business information in support of four major functional areas:

• Business impact of managed services
• Long-term IT infrastructure performace
• Asset management
• Regulatory compliance auditing.

Visit the N-compass report library.

Scheduling and delivery

Accessible from within the report console, the report scheduler allows you to view reports, reschedule, modify report parameters and remove scheduled reports. Reports can be sent to a shared drive or local file system or email.

Report branding

Extend your brand throughout N-compass reports. Brand control exists in four places on each report – the header image, the footer image, the top-right image and the title page image.