Remote Support
Remote Support Manager is an indispensable tool that delivers advanced remote management features to MSPs for true remote desktop and server support.
Remote Support Manager, integrated into N-central, gives MSPs access to over forty-five distinct capabilities to control, manage and gather information from remote computers.
These capabilities include:
- Point-to-point file transfers
- Stopping and starting services
- Support agent chat
- Advanced remote control
- Access to the command prompt
- Detailed service and process information
- Event logs, registry and local disk manipulation
- Detailed "real-time" performance and capacity status
Remote Support Manager
Deployment is a seamless part of the standard device provisioning, complete with multiple security and user experience settings. RSM allows technicians to work behind the scenes to resolve user issues without needing to interrupt a user who is using the system. There is also the flexibility to take over a user's PC with remote control and chat with the user via the built-in chat mode.
The addition of Remote Support Manager to N-central provides MSPs with the most powerful and flexible PC and server management capabilities available today.
Remote Support Demo
Interactive Walkthrough
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