Case Studies

Numata

"From day one, N-able demonstrated that their support was superior to Kaseya’s, and their technology – from Autotask integration to monitoring, automation, reporting and antivirus – worked better than any other platform we saw."

- Jakobus Koorts, CEO, Numata

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Accel

“There was a level of trust there with N-able that we felt we didn’t have with Kaseya. Plus, the PSA support at Kaseya was not where we needed it to be, and N-able offered better and tighter integration with Autotask. We felt that the time was right to switch.”

- Marc De Swaef, President, Accel

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Intech

“We weren’t looking to switch, but we started to feel that we were hitting the limits with Kaseya. When we saw the significant improvements that N-able had made, and recognized the cost benefits of moving to N-central, we decided to make our move.”

- Jason Aldridge, President, Intech

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Webpoint

“N-able brought us better automation, more user-friendly reporting and a stronger NOC interface, not to mention a way to support a key customer’s Linux-based software application.”

- Bill Long, VP and COO, WebPoint

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Fifosys Computer Solutions

“Kaseya provided a simple and intuitive user interface, but that was all. You can’t successfully deliver managed services without the right toolset, and we found that N-able had what we needed to grow our business internationally and better service our customers.”

- Mitesh Patel, Managing Director, Fifosys Computer Solutions

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Peak UpTime

“In the beginning, Kaseya was fine, but they didn’t keep up with our need to be more proactive. We reached a point that enough was enough. N-able had ways to help us become more successful and really grow our managed services practice, so we decided to make the switch.”

- Shawn Pope, Manager of Pro-Managed, Peak UpTime

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Computer West

“We liked the Professional and Essential licenses that N-able offered and felt they could give our customers and prospects a taste of what’s available, which was something we couldn’t do with Kaseya.”

- Peter Maccora, Managing Director, Computer West

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Taylor Made Computer Solutions

“We didn’t find the support and engagement we needed from Kaseya. N-able listens to our needs and their team is very approachable. They gave us a single pane of glass and good vision into our customer base.”

– Peter Hughes, Manager of Managed Services, Taylor Made Computer Solutions

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