Our remote control software lets help desk technicians provide remote support and assistance

Attended remote control software tool for help desk technicians

N-supportPro – Remote Support Software for the Service Desk

Provide your customers with fast, effective help, regardless of the operating system they're using. The answer to ensuring that remote support services run efficiently and economically, N-supportPro is the remote assistance software solution for managing the multiple operating systems utilized in desktops and servers as well as laptops and other mobile devices.

N-supportPro also gives your team the highest level of security available and the smallest download footprint in the IT services industry, to start client sessions faster.

How to Buy N-supportPro

N-supportPro is available as a hosted service that requires no upfront investment, no ongoing application maintenance and carries with it predictable, low monthly fees. Purchase N-supportPro on its own or as an optional add-on to our N-central network and systems management software.

N-supportPro Benefits

  • Reduce costs by increasing service desk productivity
  • Minimize the need for costly, time-consuming visits to customer sites
  • Shorten case resolution times and reduce repeat calls for the same issue
  • Improve customer satisfaction by providing fast, non-intrusive and effective technical remote assistance
  • Increase the number of incidents resolved on first contact