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Application Availability Report
Supports availability analysis of individual services and service groupings. The report's benefit is it gives an overall assessment of service availability by device or a service across multiple devices. |
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Availability Comparison Report
Empowers you to compare the availability of a set of devices and services over selected time periods and perform trending analysis for early detection of availability issues before they affect the SLAs. This report also supports your upsell efforts by comparing device availability for customers at different service levels. |
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Capacity Planning Report
Use this report to identify devices approaching utilization limits. This allows you to proactively prevent system failures, correct performance issues and justify and plan hardware upgrades. |
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Cisco Call Manager Reports
Summarize your customers' VoIP implementation as recorded by CCM. This set of three reports covers call activity, server performance, resource registration, utilization and trunks. |
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Data Protection Report
Logs the status of the backup jobs at a customer site. This report gives a detailed log of all monitored jobs and translates the backup return codes to full detailed results, giving the assurance that the backup system is functional. |
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Downtime Cost Impact Report
Demonstrates the costs associated with a service downtime for a given time period and the cumulative costs for the entire period. |
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Event Log Reports
Offering insight into system, application and security events on the network, this fleet of four reports generates valuable information required for regulatory compliance audits. |
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Executive Summary Report
Delivers a scorecard-based information view to your customers on the business value of the service provided. The scorecard format quickly demonstrates to busy executives that your service is providing business value and meeting/exceeding service level agreements. |
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Firewall Incident Trend Report
Illustrates the history of incident activity for customer firewalls. This includes a daily assessment of the firewall incident activity and breakdown by severity. |
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Hardware Inventory Report
Summarizes hardware assets on a customer's network and can be filtered to show all discovered devices or specific devices. The report can be tailored to display varying levels of detail by selecting preferred asset information. |
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Hardware Upgrade Planning Report
Allows you to select minimum hardware requirements, identify devices not meeting the minimum configuration and plan upgrades accordingly. Parameters can be set for CPU type, physical memory and disk capacity as well as warranty and lease expiration. |
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Managed Devices SLA Report
Use this report as a reference to show which devices you will and won't be responsible for monitoring under an SLA. It also serves as proof that your monitoring system is correctly configured. |
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Network Health Overview Report
Make a quick assessment of a customer's network, using information on the availability of selected services, performance of servers and workstations, network traffic and backup status. This report includes critical security metrics and a notifications summary. |
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Notification Summary Report
Use this report to determine which customer is consuming large amounts of technician time, and also to demonstrate value to your customer by showing events that occurred on your customers' networks and your prompt response. |
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Patch Level Summary Report
Displays patch level analysis by status or type for selected devices. This provides a risk overview of the patch status within the customer's networks. |
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Remote Control Usage Report
Built to complement the remote management capabilities in N-central through Remote Support Manager and Remote Environment Manager, this report provides tangible insight into the value of remediation work being performed on a customer site and helps organizations ensure regulatory compliance. |
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Software Inventory Report
Summarizes software assets within a customer's network that can be filtered to show all discovered software or only devices with particular installed software. |
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Technical Summary Report
Provides a technical summary of performance data for mission-critical network devices. These include device resources utilization (CPU, disk, memory), traffic bandwidth utilization, service availability and a notifications summary for a specified time period. This report also has an option to rank devices based on the resource utilization. |
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Traffic Usage Report
Generates an overview of the network traffic. It shows the bandwidth utilization and volume of network traffic on one or more network interfaces. This helps you to identify network usage patterns and bottlenecks, providing insight for network infrastructure upgrades. |
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Utilization Comparison Report
Perform trend analysis for early detection of utilization issues by comparing device utilization over time, such as 3, 6 or 12 months. Also, document the impact of recent hardware upgrades. |