Report Manager

CUSTOM REPORTING MADE EASY
Show, Don’t Tell

The most successful Managed Service Providers do a great job of showing their customers what they are doing for them. The N-central platform helps you DO great work, Report Manager helps you SHOW your great work.

 
Why Report Manager is Right for You
 

READY OUT OF BOX

Report Manager comes with 45 pre-built reports so you can get started right away.

AUTOMATED

Schedule your reports to automatically be delivered where and when you want.

SALES TOOL

Upsell your reactive customers by showing them the gaps they have in security, backup and patching.


Why You’ll Love Report Manager
 

Executive Report

Justify costs and monthly spend
Show the person paying the bills exactly what you are doing for them.

Network Assessment Report

Win over your reactive customers
Shows reactive customers why they need managed services by highlighting the issues in their network.

Security Reports

Demonstrate how protected your customers are
Shows your customers the protection level of their networks and where they need additional managed endpoint security.
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Patch Reports

Complete view of patch status
In order to protect your customers you need to know if they are covered. With reports for Patch Status, Details and approvals you can stay on top of things by monitoring:

  • Customer patch score out of 100
  • What devices need to be updated
  • List of approved patches with install status

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Help Desk Reports

Keep improving
Tells you everything about your help desk including ticket open times and who’s handling the most tickets so you can measure and improve on your help desk’s efficiency.
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"Our ability to proactively provide reports on business-critical aspects of a customer environment is a powerful support and sales tool."

– Pat Moore, Network Operations Manager, CalTech