The most successful Managed Service Providers do a great job of showing their customers what they are doing for them. The N-central platform helps you DO great work, Report Manager helps you SHOW your great work.
READY OUT OF BOX
Report Manager comes with 45 pre-built reports so you can get started right away.
Schedule your reports to automatically be delivered where and when you want.
Upsell your reactive customers by showing them the gaps they have in security, backup and patching.
Justify costs and monthly spend
Show the person paying the bills exactly what you are doing for them.
Network Assessment Report
Win over your reactive customers
Shows reactive customers why they need managed services by highlighting the issues in their network.
Demonstrate how protected your customers are
Shows your customers the protection level of their networks and where they need additional managed endpoint security.
Complete view of patch status
In order to protect your customers you need to know if they are covered. With reports for Patch Status, Details and approvals you can stay on top of things by monitoring:
Help Desk Reports
Tells you everything about your help desk including ticket open times and who’s handling the most tickets so you can measure and improve on your help desk’s efficiency.
"Our ability to proactively provide reports on business-critical aspects of a customer environment is a powerful support and sales tool."
– Pat Moore, Network Operations Manager, CalTech