FAQ: Tech Data and N-able Managed Services Alliance
Q: What exactly did N-able and Tech Data announce?
N-able has announced a formal managed services alliance with Tech Data to market its Momentum and Velocity Systems (including the business development resources and best practices) to the distributor's growing North American partner base. The alliance is part of N-able's ongoing growth and partner initiatives, and maps nicely into Tech Data's emerging Managed Services initiative.
As part of the alliance, N-able becomes the preferred provider of managed services solutions for Tech Data's partners and a key stakeholder in helping the distributor expand its managed services offering to include integrated products, portals, business programs, and alliances.
Q: When will N-able's solutions be made available to Tech Data's partners? Who do they buy from? Tech Data or N-able?
Tech Data partners can buy Momentum and Velocity System solutions starting May 3, 2007 directly from N-able. Tech Data partners will be able to purchase these solutions from the Tech Data store later this year.
Q: Why did N-able want Tech Data to co-market its managed services solutions?
This alliance will generate more awareness for managed services overall and help drive adoption. It will also raise awareness for N-able's technology expertise and market leadership, while adding more value to Tech Data's Services initiative.
The alliance will also enable Tech Data to recommend and support a proven technology solution that will enable partners to be successful as managed services providers. It's important to note this is not about revenue gains for Tech Data or N-able, it's about partner enablement. Another compelling reason is the opportunity to drive more value to partners by integrating N-able's technology and business transformation services with Tech Data's partnerships and distribution expertise.
Q: What makes this alliance different?
N-able's managed services alliance with Tech Data is about generating awareness and building offerings for a proven technology platform. It's also about extending this offering to a targeted partner base with the validation of one of the industry's most powerful distributors.
Also, like many of today's manufacturer alliances, N-able's relationship with Tech Data is not exclusive, but designed to be inclusive. We wanted to develop an inclusive alliance that maintained the N-able brand, the ability to partner with leading MSP technology vendors and yet incorporated the strength and reach of a leading distribution partner. Tech Data and N-able shared the same goals. We wanted a partner who would actively promote and support our technology to their partner base and team with us to develop meaningful alliances with other manufacturers that would propel the managed services industry forward.
Q: Why did Tech Data choose N-able?
Tech Data and N-able shared a common vision for channel enablement. In addition, Tech Data opted to team with N-able because of its:
- Best-in-class remote monitoring & management technology
- Choice of Momentum System and Velocity Systems
- Business transformation capabilities and proven practices
Q: What are the benefits for Tech Data and N-able?
By teaming with N-able, Tech Data is able to expand their Services initiative to include a reputable managed services provider that brings choice, reliability and proven success to the table. This is not about revenue gain, but a fundamental shift to enrich the channel and deliver the right managed services solutions and business practices.
N-able's alliance with Tech Data aligns with the company's strategic initiatives and will ultimately raise awareness for our Momentum and Velocity System and help drive adoption for managed services.
Q: Who is responsible for marketing, sales, provisioning, tech support, upgrades, hosting, best practices training and who do I call for each of these areas?
Marketing and awareness will be Tech Data's responsibility. Sales, provisioning, tech support, upgrades, hosting, etc., will be handled by N-able. Building the follow-on programs and relationships will be a joint responsibility.
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