HIPAA compliant software

If you work in the healthcare industry or serve healthcare clients, then the software you use plays a role in helping you comply with HIPAA. While it’s ultimately up to employees and the organization to meet the standards of the Health Insurance Portability and Accountability Act (HIPAA), using the right software can help nudge you in the right direction. N-able provides several cloud-based software products to help IT service providers grow their business, and some of our products features may help you with your compliance efforts.

Data privacy and security

The main goal of HIPAA was to protect the privacy of patients and their protected health information (PHI), whether electronic, written, or oral.  Given the electronic aspects of HIPAA, IT providers must take IT security seriously.

When most people talk about HIPAA, they often refer to Title II of HIPAA, which spells out provisions on:

  • Data Privacy: Those working with health records must take appropriate steps to keep protected health information (PHI) private, and also must comply with the law’s limits on the use and disclosure of PHI.
  • Data Security: Anyone working with health records must put administrative, physical, and technical measures in place to ensure the confidentiality, integrity, and security of PHI.

To learn more about HIPAA’s security and privacy rules, this summary gives a good overview.

HIPAA on cloud computing and electronic PHI

As no piece of software can solve your HIPAA compliance issues, you will need to dig deeper into the HIPAA regulations to ensure you’re in compliance.

When handling electronic PHI, some of the key requirements of security rule under are the implementation of:

  1. Administrative safeguards: You must establish a periodically reviewed risk analysis process, assign security management responsibilities, create and enforce security policies, and provide workforce security training.
  2. Physical safeguards: You must take measures to prevent unauthorized access to physical locations like data processing centers, workstations, and all devices that have electronic PHI (ePHI) on them.
  3. Technical safeguards: You must include technical solutions that include data access control, data and access auditing, data integrity, and transmission security.

Software features to consider for HIPAA compliance

Given these requirements, you may want to consider the following features for your cloud-based or on-premises software:

Encryption
Healthcare information should be protected by private key encryption to ensure only the client has access to the data. Healthcare data should utilize strong encryption measures, at least AES 128-bit, while it is in transit and at rest.

Secure data centers
It’s important for software to use data centers that are either SSAE-compliant or ISO-certified. You’ll also want to make sure these data centers implement 24/7 physical security.

Local backup storage
Software that includes a local backup option in addition to cloud use may help you back up data even when no internet connection is available.

Disaster recovery
Your backup and disaster recovery software should provide continuous recovery and allow you to perform bare-metal restores in the event of a major disaster.

Data archiving
You should also look for software that provides data archiving, as HIPAA includes requirements about retaining medical records.

How N-able products may help with HIPAA compliance

If you’re working in healthcare or have clients who work in healthcare, then you should select software that helps you toward obtaining HIPAA compliance. While no software will do all of it for you—in fact user choices and procedures you implement make up the bulk of compliance actions—N-able’s suite of products can help you along that path.

N-able Remote Monitoring & Management (RMM)
Start a free trial of N-able RMM to get a secure, cloud-based platform that includes multiple strong security features—including integrated backup, mail protection, and antivirus—to help you keep your ePHI safe.

N-able N-central®
If you prefer the control of on-premises hardware, N-central gives you a powerful, scalable remote monitoring and management platform you can run in-house. Try it free.

N-able Backup
N-able Backup & Recovery provides fast backup and recovery, secure data centers, ultra-strong encryption, and even a data archive that lets you store files as long as you need for HIPAA retention requirements. Try it free.

N-able Mail Assure
N-able Mail Assure gives you strong security for your email, including multiple antivirus engines, aggressive spam protection, and strong encryption. Try N-able Mail Assure free for 30 days.

N-able Risk Intelligence
Knowing where sensitive health data is kept is step one of moving toward HIPAA compliance. Try Risk Intelligence, which helps you locate sensitive data, even in hard-to-find persistent storage, so you can properly protect and secure that data against potential breaches.

About N-able

  • Provides the best IT security available today, with a mix of proactive, detective, and reactive security
  • Deployed on millions of endpoints across hundreds of thousands of networks
  • Get access to the many tools that make designing a secure network easier and more efficient