{"id":5107,"date":"2016-11-08T23:54:00","date_gmt":"2016-11-08T23:54:00","guid":{"rendered":"https:\/\/www.n-able.com\/?p=5107"},"modified":"2023-07-05T18:43:07","modified_gmt":"2023-07-05T17:43:07","slug":"top-10-things-you-need-quick-start-msp-business-part-1","status":"publish","type":"post","link":"https:\/\/www.n-able.com\/de\/blog\/top-10-things-you-need-quick-start-msp-business-part-1","title":{"rendered":"The top 10 things you need to Quick Start an MSP Business – Part 1"},"content":{"rendered":"

In this first part of a two-part series, we present the first five items, which should all be considered major prerequisites to starting an managed service provider (MSP) business.<\/p>\n

If you can\u2019t tick these five things off, it\u2019s fair to say you don\u2019t have a true recipe for success:<\/p>\n

1.\u00a0\u00a0<\/strong>Skills<\/strong><\/h3>\n

Running an MSP business successfully requires skills that go far beyond the purely technical. Your business will need marketing, customer service and finance expertise just for starters, so if you don\u2019t already have these skills you must develop them, or bring in people to complement the skills you\u00a0do\u00a0<\/em>have.<\/p>\n

2.\u00a0\u00a0<\/strong>Funds<\/strong><\/h3>\n

While IT businesses can get going with minimal start-up costs, a fair chunk of initial capital is necessary for equipment, software, marketing materials and day-to-day running costs. You will also need to pay staff from day one, even if you haven\u2019t yet begun to bring in revenue.<\/p>\n

3.\u00a0\u00a0<\/strong>Experience<\/strong><\/h3>\n

You can\u2019t start an MSP business just because you and your team \u201cknow about computers.\u201d You need to have real-world experience to bring to the table. As with skills, this requirement isn\u2019t purely about\u00a0technical\u00a0<\/em>experience (though this part is, of course, essential). You must also understand how MSPs integrate with the businesses they serve and handle the client\/provider relationship.<\/p>\n

Staff from internal IT departments who have previously managed the interface between an MSP and the business may have this experience, as well as those who have worked in MSPs before.<\/p>\n

4.\u00a0\u00a0<\/strong>Training<\/strong><\/h3>\n

The credibility of a newly formed company is enhanced when it can show some staff accreditations. Hopefully you or some of your team have some formal certifications, such as Microsoft, ITIL or Prince, to show to potential customers.<\/p>\n

If you don\u2019t, it may be time to head for the training center and book some exams. Even if you\u2019re a confident, old-school techie who thinks that exams are for the newbies, the qualifications they bring can be the thing that gives confidence to an uncertain prospect. At some point, customers will want you to show your credentials, so make sure some of your team have some to present.<\/p>\n

5.\u00a0\u00a0<\/strong>People<\/strong><\/h3>\n

Staffing your MSP is likely to be your biggest expense. Given that on top of wages you\u2019ll be paying for staff benefits and social security, you mustn\u2019t make mistakes with your team.<\/p>\n

People doesn\u2019t only mean your internal team either \u2013 it also means people you will hire to deliver professional services, such as lawyers and accountants, and the people you will outsource tasks to. Take time to get the right people around you and trust your instincts. Mistakes will be costly and time-consuming.<\/p>\n

Once you have a confident tick next to these five items, you can move on with the setup of your MSP and the next five steps.<\/p>\n","protected":false},"excerpt":{"rendered":"

Want to start an MSP business? This two-part post considers the 10 essential things you need to know.<\/p>\n","protected":false},"author":25,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-5107","post","type-post","status-publish","format-standard","hentry","topic-msp-business"],"acf":[],"yoast_head":"\nThe top 10 things you need to Quick Start an MSP Business - Part 1 - N-able<\/title>\n<meta name=\"description\" content=\"Want to start an MSP business? 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