Autumn is here, bringing with it the perfect opportunity to refresh and rejuvenate. Whether you\u2019re aiming to expand your business or enhance your technical resources, the N‑able Head Nerd team has something to offer. Grab a cup of coffee and dive in!<\/p>\n
We\u2019re also excited to announce our upcoming\u00a0N‑able Road Shows<\/a>, bringing our expertise to a city near you. And don\u2019t miss the N‑able All Partners Meeting at the end of the month, featuring two sessions on September 25th<\/sup>\u00a0All Partners Meeting, 9am EDT<\/a>\u00a0and\u00a0All Partners Meeting, 4pm EDT<\/a>.<\/p>\n <\/a> Click on the links to read more and register:<\/p>\n <\/a><\/p>\n Designed to transform your IT management capabilities, our latest dedicated Bootcamp covers everything you need to know about leveraging N‑central\u2019s powerful monitoring tools to maintain performance and minimize downtime.\u00a0 Our experts will guide you through best practices and advanced techniques to give you the knowledge and skills to deliver superior service and ensure your clients\u2019 networks run smoothly.<\/p>\n <\/a><\/strong> <\/a><\/p>\n Explore the transformative power of custom properties in our latest focused Bootcamp. Learn how to create, manage, and utilize custom properties to tailor your monitoring and management processes to the specific needs of your clients. Our experts will share practical insights, step-by-step guides, and real-world examples so you can deliver customized solutions, improve efficiency, and add significant value to your services. Join us and discover how custom properties can elevate your IT management game.<\/p>\n Register here<\/a><\/strong> <\/a><\/p>\n Learn about two separate methods for onboarding and offboarding motions for your client\u2019s users in Cloud Commander. The first will focus on using the Cloud Commander Dashboard and its identity features. The other will show how to use Power Automate to perform actions and the templates N\u2011able provides in the User Manual.<\/p>\n Register here<\/a><\/strong> <\/a><\/p>\n Winning and signing net new clients is absolutely necessary to grow your business, but don\u2019t forget additional sales and growth opportunities can be found within your existing customer base as well. Proper account management is critical to helping you advance your MSP to the next level, and it should not be overlooked or neglected. Building a process around your account-management motion will help strengthen your client relationships, uncover new sales opportunities, and avoid customer churn by keeping your competition out! In this session, we will review:\u00a0how to design a proper account-management process for your MSP, the critical role strategic business reviews play in helping uncover new sales opportunities, and a template on how to structure strategic business reviews with your customers.<\/p>\n Register here<\/a><\/strong> <\/a><\/p>\n The impact of cybercrime and nation-state backed attacks has underscored the critical need for robust security measures in businesses of all sizes that were reserved for enterprise businesses only a few years ago. Join N\u2011able Head Nerd Lewis Pope as he introduces foundational concepts for effective security controls, establishing security baselines and the skills that operations and security teams should be developing to improve their ability to address modern cyber threats.<\/p>\n Register here<\/a><\/strong> <\/a><\/p>\n Expand your usage of Analytics and Direct Data Access. Get a brief overview of SQL and common statements used when interacting with databases. Then, view a couple of useful sample statements we can use to pull information from the Snowflake Database.<\/p>\n Register here<\/a><\/strong> <\/a><\/p>\n Does your MSP follow a roadmap? Do you know where your business is heading? Without a plan, it can be difficult to know what you want to achieve, where the gaps might be, and where to focus your energy. In this session we will review:\u00a0the importance of sales planning and how to develop a roadmap of your business to meet your growth goals, how to leverage your internal customer data, as well as the market landscape, to uncover new revenue opportunities, and how to use this data to market your new service from a net new customer acquisition perspective, as well as from a customer expansion and retention perspective<\/p>\n Register here<\/a><\/strong> <\/a><\/p>\n Join Head Nerd Eric Harless as he gets you started using the Cove Data Protection – Json API for monitoring and reporting. In this session, you will learn about the Json API and PowerShell wrapper for API authentication, adding customers, enumerating device statistics, and generating reports.<\/p>\n Register here<\/a><\/strong> <\/a><\/p>\n In addition to our Boot Camp series, the Head Nerds host drop-in\u00a0Office Hours<\/a>\u00a0where you can participate in discussions with them. Join in and be a part of the conversation!<\/p>\n Each month, join our Head Nerd, Paul Kelly, and Product Management guests to get help with your platform or whatever you need! You can ask about patching, deployment, automation, scripting, best practices, Apple Device Manager, what other MSPs do, etc. We will also walk you through some recently added automation policies and will help you build the policy you need for your business. Join Head Nerd Joe Ferla and ask him for help with your platform for whatever you need! You can ask about patching, deployment, automation, scripting, best practices, what other MSPs do, etc. We will also walk you through some recently added automation policies and will help you build the policy you need for your business.<\/p>\n 11:00 – 12:00 EDT (17:00 – 18:00 CEST)<\/p>\n Register here<\/a><\/p>\n Join Head Backup Nerd Eric Harless to ask him how to get the most out of your backup and recovery strategy. Get more out of the product you already have. Let him show you how to maximize efficiencies with your backup solution today!<\/p>\n 11:00 – 12:00 EDT (17:00 – 18:00 CEST)<\/p>\n Register here<\/a><\/p>\n Join Head Security Nerd Lewis Pope as he provides you with a monthly security update that includes patch Tuesday information and other security news you need to be aware of. Then take the time to ask\u00a0him about that or other best practices for keeping your customers safe.<\/p>\n 11:00 – 12:00 EDT (17:00 – 18:00 CEST)<\/p>\n Register here<\/a><\/p>\n Join our Head Sales and Marketing Nerd Stefanie Hammond as she lends you her 16 years of experience helping MSPs build offerings, pricing, and go-to-market strategies. Learn why your programs are stopping your customers from moving up to the next level, what you can do to maximize your margins, and sales tips and tricks the more successful MSPs use to win deals.<\/p>\n 11:00 – 12:00 EDT (17:00 – 18:00 CEST)<\/p>\n Register here<\/a><\/p>\n Efficiency is one of the primary differences between average MSPs and best-in-class MSPs and is often one of the differences between making money and losing money. Join Joe Ferla and Jason Murphy, Head Nerds, as they lead a live Q&A session dedicated to helping you become a more efficient MSP.<\/p>\n 10:00 – 11:00 EDT (16:00 – 17:00 CEST)<\/p>\n Register here<\/a><\/p>\n We will routinely cover new releases at the beginning of each session and then jump into you asking your questions and discussing best practices in the toolsets. Looking forward to seeing you there.<\/p>\n 11:00 – 12:00 EDT (17:00 – 18:00 CEST)<\/p>\nReserve Your Seat for an N‑able Boot Camp<\/strong><\/h2>\n
\nJoin us each month for a diverse array of virtual events covering both business and technical subjects. Be part of the experience by signing up for our upcoming sessions! Here\u2019s a full listing of everything that\u2019s happening this month.<\/p>\n\n
Mastering Monitoring in N‑central: Your Path to Proactive IT Management \u2014 September 3, 2024<\/strong><\/h3>\n
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\nReturn to listing<\/em><\/span><\/a><\/p>\nUnlocking Potential: Harnessing Custom Properties in N‑central \u2014 September 5, 2024<\/strong><\/h3>\n
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\nReturn to listing<\/em><\/span><\/a><\/p>\nCloud Commander: Onboarding and Offboarding Users \u2013 September 10, 2024<\/strong><\/h3>\n
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\nReturn to listing<\/em><\/span><\/a><\/p>\nCracking the Code to Building Loyal Customers \u2013 September 12, 2024<\/strong><\/h3>\n
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\nReturn to listing<\/em><\/span><\/a><\/p>\nIntro to Security Controls and Baselines \u2013 September 17, 2024<\/strong><\/h3>\n
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\nReturn to listing<\/em><\/span><\/a><\/p>\nAnalytics: The Basics of SQL and Direct Data Access \u2013 September 19, 2024<\/strong><\/h3>\n
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\nReturn to listing<\/em><\/span><\/a><\/p>\nCracking the Code to Growing your MSP Business \u2013 September 24, 2024<\/strong><\/h3>\n
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\nReturn to listing<\/em><\/span><\/a><\/p>\nCove Data Protection: API Basics \u2013 September 26, 2024<\/strong><\/h3>\n
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\nReturn to listing<\/em><\/span><\/a><\/p>\nHead Nerd 2024 Office Hours<\/h2>\n
N‑central \u2013 September 3, 2024\u00a0<\/strong><\/h3>\n
\n11:00 – 12:00 EDT (17:00 – 18:00 CEST)<\/a><\/p>\nN‑sight RMM \u2013 September 5, 2024<\/strong><\/span>\u00a0<\/strong><\/span><\/h3>\n
Cove Data Protection \u2013 September 10 13, 2024<\/h3>\n
Security \u2013 September 12, 2024<\/h3>\n
Business \u2013 September 17, 2024<\/h3>\n
Operational Efficiency \u2013 September 19, 2024<\/h3>\n
Cloud and Tools \u2013 September 25, 2024<\/h3>\n