{"id":6091,"date":"2019-10-03T00:02:07","date_gmt":"2019-10-02T23:02:07","guid":{"rendered":"https:\/\/www.n-able.com\/?p=6091"},"modified":"2021-04-09T00:04:03","modified_gmt":"2021-04-08T23:04:03","slug":"what-services-does-hospitality-sector-need-most-msps","status":"publish","type":"post","link":"https:\/\/www.n-able.com\/de\/blog\/what-services-does-hospitality-sector-need-most-msps","title":{"rendered":"What services does the hospitality sector need most from MSPs?"},"content":{"rendered":"<p>In the hospitality industry,\u00a0guest data security is at the forefront of everyone\u2019s\u00a0mind. It seems like every day we hear about another major data breach, and lately the hotel industry has been a prime target. Data breaches have become the \u201cnew norm\u201d\u00a0and only informed diligence can reduce vulnerabilities.<\/p>\n<p>Hospitality is perennially in the top three most targeted industries. Why? For starters, hotels process a lot\u00a0of\u00a0data\u2014both financial and personal.\u00a0(In some luxury locations that offer extras such as spa treatments, there\u00a0may even\u00a0be\u00a0sensitive health-related information.)\u00a0Hospitality is\u00a0also\u00a0labor-intensive.\u00a0To run\u00a0a\u00a0hotel with excellence\u00a0and\u00a0to provide the kind of personalized attention today\u2019s guests expect, hotels\u00a0must equip staff with\u00a0various forms of\u00a0technology.\u00a0In a nutshell, the hospitality industry manages\u00a0significant\u00a0amounts of\u00a0data\u00a0via\u00a0multiple\u00a0access\u00a0points\u00a0and\u00a0multiple systems,\u00a0with all of it being\u00a0utilized by\u00a0teams of people whose primary objective is to be open, welcoming, and accommodating.\u00a0Because no single\u00a0form of protection is enough to stop relentless cybercriminals,\u00a0VENZA MSP\u00a0provides a layered approach to security,\u00a0utilizing\u00a0multiple lines of defense to repel potential attacks.\u00a0Through the\u00a0tools provided by SolarWinds MSP, we are able to focus\u00a0on satisfying Payment Card Industry Data Security Standard (PCI DSS)\u00a0compliance requirements,\u00a0with security\u00a0in the following areas as\u00a0an added layer to our offering.<\/p>\n<ul>\n<li><b>Systems Patching<\/b><br \/>\nHoteliers need to be guest-centric,\u00a0not worrying about vulnerabilities that could be exploited by cybercriminals.\u00a0Hoteliers can\u2019t see all threats but fine-tuning your automated patch management policies to prevent\u00a0cyber-attacks\u00a0and optimizing system performance\u00a0with\u00a0scheduling, patch roll-back, and support for Exchange and Office 365\u00a0helps to\u00a0protect hotels from the front desk to the server closet.<\/li>\n<li><b>Antivirus<\/b><br \/>\nYou can\u2019t ignore the basics! Although not\u00a0enough\u00a0on their own to stop attacks, antivirus\u00a0tools are\u00a0a useful line of defense\u00a0against malicious software\u00a0used by attackers to gain a foothold\u00a0in\u00a0a hotel\u2019s\u00a0system.\u00a0Best practices and compliance requirements demand malware defenses.\u00a0Having a managed antivirus\u00a0service\u00a0in place with signature-based scanning, heuristic checks, active protection and behavioral scanning is the type of protection you need when the \u201chuman-firewall\u201d\u00a0fails.<\/li>\n<li><b>Logging and\u00a0Threat Monitoring<\/b><br \/>\nVENZA MSP helps hotels\u00a0implement a centralized log and threat monitoring solution to filter out the noise and bring \u201creal\u201d threats and issues to the forefront for quick investigation.<\/li>\n<li><b>Back-Up\/Recovery<\/b><br \/>\nNo one wants to lose\u00a0information but\u00a0backing up guest data is paramount\u00a0for any hotelier.\u00a0 Being able to backup and restore a hotel\u2019s essential data and keep it operational maintains profitability,\u00a0reputation,\u00a0and guest satisfaction.<\/li>\n<\/ul>\n<p>These items\u00a0serve as a solid core that satisfies the compliance component for our customers.\u00a0We are also able to apply additional layers to help provide extra security for hospitality businesses, these include:<\/p>\n<ul>\n<li><b>Web Filtering<\/b><br \/>\nBecause\u00a0many malware strains are delivered by a browser, web protection is an important part of a layered defense strategy.\u00a0Just like antivirus software, web protection services receive regular updates of malicious sites\u00a0and\u00a0will\u00a0be used to block\u00a0users on\u00a0hotel networks.\u00a0Having web protection in place that keeps users safe and productive while\u00a0using\u00a0the web with threat protection and site blacklists\u00a0goes\u00a0a long way toward\u00a0reinforcing the human\u00a0firewall\u00a0and\u00a0helping\u00a0hotels\u00a0to\u00a0mitigate risk.<\/li>\n<li><b>Mail Protection<\/b><br \/>\nVENZA MSP offers customers inbound and outbound email protection against spam, malware, ransomware, phishing, and other email-borne attacks. Again, this\u00a0added\u00a0layer\u00a0of\u00a0protection at the property level can mean\u00a0the difference between business as usual or extended downtime to fix infected systems,\u00a0costing a hotel money and damage to its reputation.<\/li>\n<li><b>Next Generation End Point Security<\/b><br \/>\nNext-gen endpoint protection does not rely only on a store of antivirus signatures or signature-based technology to combat malware. It\u2019s a system of security tools\u00a0that\u00a0keeps learning about malware\u00a0(via\u00a0various techniques and vectors) and countering them in real-time rather than reacting once\u00a0the damage has\u00a0already\u00a0been\u00a0done. Having this intelligence in place helps MSPs\u00a0to\u00a0protect\u00a0hotels from ever-changing threats\u2014and\u00a0also\u00a0helps them to\u00a0recover quickly when ransomware or\u00a0other\u00a0exploits\u00a0occur.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>VENZA has been providing to the hospitality industry for over a decade. VENZA MSP will further the mission of its parent company by providing a layered approach to security services all with products provided by SolarWinds MSP. In 2019, we have staffed and opened a new office in Pensacola, Florida, and have started to offer security services successfully to our own clients. None of this would have been possible without the products\/services provided by SolarWinds MSP. The solutions and guidance have allowed VENZA MSP a shorter launch time and we look forward to all of the new things we will be offering next year.<\/p>\n<p><em>Stephen Gaia is Managed Services Director\u00a0at VENZA MSP\u00a0<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>VENZA MSP serves the hospitality industry with a security layer cake. Here Stephen Gaia explains the challenges the industry faces and the technologies that help them overcome them.<\/p>\n","protected":false},"author":25,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-6091","post","type-post","status-publish","format-standard","hentry","topic-security"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>What services does the hospitality sector need most from MSPs? - N-able<\/title>\n<meta name=\"description\" content=\"VENZA MSP serves the hospitality industry with a security layer cake. 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