{"id":5091,"date":"2016-07-03T23:32:35","date_gmt":"2016-07-03T22:32:35","guid":{"rendered":"https:\/\/www.n-able.com\/?p=5091"},"modified":"2021-03-31T23:34:15","modified_gmt":"2021-03-31T22:34:15","slug":"whats-your-rtorpo-and-how-do-you-calculate-it","status":"publish","type":"post","link":"https:\/\/www.n-able.com\/es\/blog\/whats-your-rtorpo-and-how-do-you-calculate-it","title":{"rendered":"What’s your RTO\/RPO and how do you calculate it?"},"content":{"rendered":"

In one of my\u00a0previous blogs<\/a>, I introduced you to the concept of both your recovery time objective (RTO) and your recovery point objective (RPO). They are two important concepts that define how long you have to perform a recovery and just how much lost data is acceptable. For critical tier 1 applications, the general rule of thumb is 15 minutes each.\u00a0 With all the cool technology available today \u2013 like continuous replication to an offsite virtual environment \u2013 it\u2019s no longer the stuff of dreams; it\u2019s a reality.<\/p>\n

But no two clients of yours have the same level of expectation, nor the same available service budget. So, while 15 minutes sounds really great, it just may not be realistic.<\/p>\n

So, how do you calculate what the right RTO and RPO should be?\u00a0<\/em><\/p>\n

I\u2019d like to start by adding in a new acronym being thrown around \u2013 the MTPD. That\u2019s the\u00a0maximum tolerable period of disruption<\/em>. It basically represents how long until your customer is hopping mad! Now, like the RTO and RPO, this won\u2019t be the same for every application and service you manage for them. In fact, it\u2019s better for you from a services standpoint if you don\u2019t.<\/p>\n

(Why? Because having different SLAs for various applications at a customer allows you to charge different rates, yielding more services revenue!)<\/p>\n

What is MTPD and where does it fit?<\/h3>\n

So, I\u2019d start by defining the MTPD on a per application basis with your customer. Let\u2019s say for a given application, it\u2019s 1 hour. OK, well, then you know the RTO and RPO can\u2019t be more than an hour. What we\u2019ve done by using the MTPD is establish the upper limit, giving you some guidelines around where the values need to be to keep your customer\u2019s business running.<\/p>\n

Next, you\u2019ve got to figure out the physical limitations around the specific data set(s) that will need to be recovered tied with the current backup methods being used. Here\u2019s what I mean: If you have some massive SQL database \u2013 like a couple of TBs in size \u2013 and you\u2019re currently doing a file level backup of that database (because your customer has not yet invested in you hosting an offsite virtual environment), you\u2019ve got to do the math on just how long it will take to recover that data (the RTO) and how far back in time the data will be once recovered (the RPO).<\/p>\n

Now, bring that MTPD back into play \u2013 are you good? If you\u2019re over, you need to have a conversation with the customer about changing their backup (and recovery) method so that you can come up with an RTO\/RPO that meets the customer\u2019s needs.<\/p>\n

This process should be repeated for every data set, application and system important to your customer.<\/p>\n

In reality, there is no set RTO\/RPO you should be meeting, other than the one in the customer\u2019s mind. That\u2019s why elevating the conversation to understanding what their MTPD is, can help you better calculate an RTO and RPO that either meets their needs, or build a new\u00a0data recovery strategy<\/a>\u00a0(read: bring in more revenue for a better quality service) that does.<\/p>\n","protected":false},"excerpt":{"rendered":"

Understanding how to calculate RTOs and RPOs is crucial for implementing a disaster recovery plan. Read this post to discover the basics and beyond.<\/p>\n","protected":false},"author":24,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-5091","post","type-post","status-publish","format-standard","hentry","topic-msp-business"],"acf":[],"yoast_head":"\nWhat's your RTO\/RPO and how do you calculate it? - N-able<\/title>\n<meta name=\"description\" content=\"Understanding how to calculate RTOs and RPOs is crucial for implementing a disaster recovery plan. 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