{"id":4994,"date":"2019-10-09T03:50:34","date_gmt":"2019-10-09T02:50:34","guid":{"rendered":"https:\/\/www.n-able.com\/?p=4994"},"modified":"2021-03-31T03:53:28","modified_gmt":"2021-03-31T02:53:28","slug":"10-tips-help-you-improve-password-management","status":"publish","type":"post","link":"https:\/\/www.n-able.com\/fr\/blog\/10-tips-help-you-improve-password-management","title":{"rendered":"10 Tips to Help You Improve Password Management"},"content":{"rendered":"<p>Passwords are the cornerstone of your cyberdefenses, but managing them effectively and securely can be a real challenge\u2014particularly if you\u2019ve got hundreds spread out across a large number of different customers. Here are ten things that will help you take your password management to the next level, both for your own company and your customers.<\/p>\n<h3><b>1\/ Educate your techs on password best practice<\/b><\/h3>\n<p>Educating your team on best practices in password upkeep is essential. Here are some quick tips to ensure your password practices are up to scratch:<\/p>\n<ul>\n<li>Ensure the\u00a0complexity\u00a0of passwords is set high by including\u00a0three\u00a0random words, a mix of upper- and lowercase letters,\u00a0numbers (3756),\u00a0and\u00a0symbols (!#$%)<\/li>\n<li>Set your password to at least\u00a016 characters<\/li>\n<li>Do\u00a0not use commonly known names or numbers<\/li>\n<li>Schedule passwords to be\u00a0changed every 90 days<\/li>\n<li>Do not store passwords\u00a0on\u00a0sticky notes\u00a0or in\u00a0Excel\u00a0spreadsheets<\/li>\n<\/ul>\n<h3><b>2\/ Educate your techs on cybersecurity<\/b><\/h3>\n<p>Cyberattackers rely on human error and lack of attention to conduct sophisticated\u00a0data exfiltration against targeted businesses, and more often than not they succeed.\u00a0Providing\u00a0<a class=\"ext\" href=\"https:\/\/www.passportalmsp.com\/resource-library\" target=\"_blank\" rel=\"noopener noreferrer\">security awareness training<\/a>\u00a0for your techs and your customers is imperative and it should not be overlooked.\u00a0The good news is, you can also add security awareness training as part of your service offering.<\/p>\n<h3><b>3\/ Know what password types NOT to use<\/b><\/h3>\n<p>If you\u2019re scratching your head not knowing what passwords to use the next time you need to generate a considerable amount of new passwords for customers, one piece of the puzzle is knowing the types of passwords NOT to use.<\/p>\n<p>When thinking of new passwords, refrain from using\u00a0values known to be commonly used, expected, or compromised, a\u00a0<a class=\"ext\" href=\"https:\/\/www.nist.gov\/\" target=\"_blank\" rel=\"noopener noreferrer\">National Institute of Standards and Technology (NIST)<\/a>\u00a0study reveals.<\/p>\n<p><a class=\"ext\" href=\"https:\/\/pages.nist.gov\/800-63-3\/sp800-63b.html\" target=\"_blank\" rel=\"noopener noreferrer\">NIST<\/a>\u00a0established four main types of passwords that are easily cracked:<\/p>\n<ul>\n<li>Passwords obtained from previous breach\u00a0(don&rsquo;t just tack a &lsquo;1&rsquo; at the end)<\/li>\n<li>Dictionary words\u00a0(eg. apple)<\/li>\n<li>Repetitive or sequential characters\u00a0(e.g. aaaaaa, 1234abcd)<\/li>\n<li>Context-specific words, such as the name of the service, the username, or derivatives\u00a0(e.g. MSP1, password1, ADMIN)<\/li>\n<\/ul>\n<p>Implementing a\u00a0<a class=\"ext\" href=\"https:\/\/www.passportalmsp.com\/ocular\" target=\"_blank\" rel=\"noopener noreferrer\">password tool<\/a>\u00a0can help automate password generation at any frequency. This saves the hassle and alleviates technician time.<\/p>\n<h3><b>4\/ Use multifactor authentication (MFA)<\/b><\/h3>\n<p>Using multifactor authentication (MFA) is absolutely critical in today&rsquo;s industry. With all the\u00a0<a class=\"ext\" href=\"https:\/\/www.passportalmsp.com\/blog\/beginners-guide-to-hacking-keep-your-msp-safe\" target=\"_blank\" rel=\"noopener noreferrer\">advanced persistent threats (APTs)<\/a>\u00a0that have been increasingly targeting MSPs\u00a0recently, using a multifactor authentication will add another layer of security for you and your customers.<\/p>\n<h3><b>5\/ Employ access management for\u00a0<a class=\"ext\" href=\"https:\/\/www.passportalmsp.com\/use-cases\/privileged-password-management-software\" target=\"_blank\" rel=\"noopener noreferrer\">privileged credentials<\/a><\/b><\/h3>\n<p>Threats exist for MSPs from external and internal sources and you need to know about them. Whether it is an external hacker or rogue employee, exfiltration can happen through a number of angles.\u00a0Ensuring you have adequate\u00a0<a class=\"ext\" href=\"https:\/\/www.passportalmsp.com\/ocular\" target=\"_blank\" rel=\"noopener noreferrer\">access management<\/a>\u00a0is vital to prevent these types of breach.<\/p>\n<h3><b>6\/ Know the right way to generate complex passwords<\/b><\/h3>\n<p>Protect your business by using complex strings of nonreused passwords. Combine this with a password generation tool as a simple solution to manage all your passwords effortlessly.\u00a0To help keep your passwords unique and hard to breach, maintain at least a\u00a016-character\u00a0count with the following four tips in mind:<\/p>\n<ul>\n<li>Three to four random words (e.g. Lights, Tech, Clouds)<\/li>\n<li>Upper- and lowercase (e.g.\u00a0LightsTechClouds)<\/li>\n<li>Numbers\u00a0(e.g. LightsTechClouds9)<\/li>\n<li>Special characters\/symbols\u00a0(e.g. LightsTechClouds9%)<\/li>\n<\/ul>\n<p>Implementing a\u00a0<a class=\"ext\" href=\"https:\/\/www.passportalmsp.com\/ocular\" target=\"_blank\" rel=\"noopener noreferrer\">password generator tool\u00a0<\/a>with an automated function that creates complex password strings that are stored and rotated within the tool itself means there\u2019s no need to memorize 1000+ passwords or think of the copious amounts of unique words, characters, symbols, and more for each individual password.<\/p>\n<h3><b>7\/ Harness the power of automation\u00a0<\/b><\/h3>\n<p>When it comes to best practices in password security, there is one crucial component that is often overlooked or ignored, and that is password rotation. As an MSP managing a multitude of passwords for a variety of organizations, the idea of changing even one password can be daunting. Since password rotation refers to changing all the passwords on a variety of systems on a frequency basis, where does an MSP start and when should passwords be renewed?<\/p>\n<p>MSPs should be rotating passwords on all:<\/p>\n<ul>\n<li>Customer&rsquo;s systems accounts<\/li>\n<li>Network appliances<\/li>\n<li>Cloud services and portals<\/li>\n<li>Line of business applications<\/li>\n<li>AND do not\u00a0forget about your own\u00a0technicians<\/li>\n<\/ul>\n<p>But what about\u00a0frequency?<\/p>\n<p>It is recommended to change all passwords on these terms:<\/p>\n<ul>\n<li>Instantly\u00a0(if a breach occurred\u2014remember not to recycle credentials)<\/li>\n<li>3 months\u00a0minimum\u00a0(for credentials\u00a0that give access to sensitive data)<\/li>\n<li>6 months\u00a0maximum\u00a0(Covers all your bases and solves existing\/former staff knowing privileged credentials)<\/li>\n<\/ul>\n<p>Deploying a password management tool can enable you to do automate this whole process!<\/p>\n<h3><b>8\/ Eliminate the need for password resets<\/b><\/h3>\n<p>If you could pinpoint that one thing that is eating up all your technicians\u2019 time, what would it be? Is there something weighing heavy on your service desk and stacking up all your tickets? To take an educated guess originating from the internal workings of an MSP, this has to be password resets. Adopting a\u00a0<a class=\"ext\" href=\"https:\/\/www.passportalmsp.com\/blink\" target=\"_blank\" rel=\"noopener noreferrer\">password reset\u00a0<\/a>app\u00a0to\u00a0give your customers on Windows, Active Directory, Azure AD, and Office 365 the ability to reset their own secure passwords\u00a0through identify verification directly from their mobile will eliminate those service tickets that lower operational efficiency and decrease your costs.<\/p>\n<h3><b>9\/ Ensure you have password auditing and accountability<\/b><\/h3>\n<p>Customer data is the most valuable asset any business has, and your team has virtually unencumbered access to it all. \u00a0As a result, you and your customers deserve and need to know who has accessed their systems and when it happened.<\/p>\n<p>Implementing an\u00a0<a class=\"ext\" href=\"https:\/\/www.passportalmsp.com\/ocular\" target=\"_blank\" rel=\"noopener noreferrer\">auditing\u00a0and reporting\u00a0tool\u00a0<\/a>that simplifies this process and helps you maintain a bird\u2019s-eye view of what\u2019s going on.<\/p>\n<h3><b>10\/ Implement privileged customer knowledge management<\/b><\/h3>\n<p>Combining password management and IT documentation creates one unified solution: privileged customer knowledge management. By simplifying the documentation process and offering standards around\u00a0documentation through permissions within a single console,\u00a0your technicians can leverage security and automation\u00a0to rapidly access customer knowledge.<\/p>\n<p>Benefits of privileged customer knowledge management include:<\/p>\n<ul>\n<li>Password security, automation, and resets<\/li>\n<li>Technician access control<\/li>\n<li>Standardized and centralized\u00a0<a class=\"ext\" href=\"https:\/\/www.passportalmsp.com\/use-cases\/it-document-management-system\" target=\"_blank\" rel=\"noopener noreferrer\">IT documentation management<\/a><\/li>\n<li>Seamless integrations for data synchronization<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Passwords are the cornerstone of your cyberdefenses, but managing them effectively and securely can be a real challenge\u2014particularly if you\u2019ve got hundreds spread out across a large number of different&#8230;<\/p>\n","protected":false},"author":24,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-4994","post","type-post","status-publish","format-standard","hentry","topic-security"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>10 Tips to Help You Improve Password Management - N-able<\/title>\n<meta name=\"description\" content=\"MSPs have to handle hundreds of different passwords across different customers. Managing these passwords securely can be a real challenge.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.n-able.com\/fr\/blog\/10-tips-help-you-improve-password-management\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"10 Tips to Help You Improve Password Management - N-able\" \/>\n<meta property=\"og:description\" content=\"MSPs have to handle hundreds of different passwords across different customers. 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