{"id":5490,"date":"2019-07-23T19:04:43","date_gmt":"2019-07-23T18:04:43","guid":{"rendered":"https:\/\/www.n-able.com\/?p=5490"},"modified":"2021-06-02T18:02:34","modified_gmt":"2021-06-02T17:02:34","slug":"what-qualifications-and-certifications-should-you-consider","status":"publish","type":"post","link":"https:\/\/www.n-able.com\/fr\/blog\/what-qualifications-and-certifications-should-you-consider","title":{"rendered":"What Qualifications and Certifications Should You Consider?"},"content":{"rendered":"<p>The world of IT has, from nearly the beginning, had certifications and qualifications that distinguish different levels of technical competence. However, in today\u2019s climate, where we see the value of formal education and certifications being questioned, where exactly do certification programs fit in?<\/p>\n<p>First let me say that because IT is highly technical it lends itself to being able to measure specific levels of competence through testing.\u00a0The other thing I would like to point out is that knowledge is not everything\u2014sometimes wisdom is needed to recognize the anomaly that skill does not understand.<\/p>\n<p>A good technician has both a combination of learned skills and troubleshooting acumen.\u00a0For that reason, many who have been in this field for a long period of time excel at what they do because they have seen so many things that it is easy for them to recognize a problem and prescribe a solution.\u00a0However, how do we evaluate a new candidate that has little to no experience yet?\u00a0How do we evaluate a candidate when we are building out a new division of our IT services business such as security?\u00a0What about when you add a new hardware product? Certifications help us do this.<\/p>\n<p>Here\u2019s a quick guide for the some of the important certifications you should be looking at:<\/p>\n<h2>Basic certifications<\/h2>\n<p>When looking for an entry-level candidate for something like a help desk position, consider the following relevant certifications.<\/p>\n<ul>\n<li><strong>CompTIA A+<\/strong><br \/>\nThis certification is one of the oldest and most recognized in the industry.\u00a0\u00a0It shows a basic competence across a wide range of hardware, software, and troubleshooting skills across a wide variety of platforms.<\/li>\n<li><strong>Microsoft Certified Professional<\/strong><br \/>\nThis certification includes several different options ranging from Office Specialist to Certified Solutions Expert to Certified Solution Developer. Because most of the world operates in a Microsoft-centric environment, these can be very valuable to your organization.<\/li>\n<li><strong>Various hardware vendor certifications<\/strong><br \/>\nIf your business standardizes on specific equipment\u2014and we know the best MSPs do\u2014make sure your technicians and sales people have the appropriate vendor-specific certifications.<\/li>\n<\/ul>\n<p><em>Note: Yes, I mentioned sales people. If your sales staff do not know the product well enough to sell it, you will not need technicians to support it.<\/em><\/p>\n<h2>Security certifications<\/h2>\n<p>As the IT world depends more and more on security it is logical that it has developed certifications around this specific subdomain. Here are a few certifications you should consider.<\/p>\n<ul>\n<li><strong>CompTIA Security+<\/strong><br \/>\nLike the A+ certification, this is a great starting point for any IT professional to get a good foundation of knowledge around IT security.<\/li>\n<li><strong>CISSP<\/strong><br \/>\nThe Certified Information Systems Security Professional is one of the most recognized security-specific certifications around.\u00a0They also offer several other certifications\/training for administrators, cloud computing, software security, and many industry verticals. (Click here to find out more about CISSP.)<\/li>\n<li><strong>Certified Ethical Hacker<\/strong><br \/>\nSometimes thinking like the enemy is the only way to counteract them. This certification concentrates on penetration testing and is frequently a prerequisite for anyone looking to go into IT forensics of any kind.<\/li>\n<\/ul>\n<h2>Other certifications<\/h2>\n<p>There are many other certifications that may come into play as your managed services business grows and your employees become tasked with more specific duties. The following certifications are things to look for when hiring these specialists.<\/p>\n<ul>\n<li><strong>Help desk\/service managers<\/strong><br \/>\nITIL certifications come in many different levels, but all focus on the best practices around running and managing a help desk environment.<\/li>\n<li><strong>Project managers<\/strong><br \/>\nThere are several certifications available for project management, including the Certified Associate in Project Management (CAMP) and the Project Management Professional (PMP).<\/li>\n<li><strong>Database administrators<\/strong><br \/>\n<a href=\"https:\/\/www.solarwindsmsp.com\/backup\/solution\/oracle-database\">Oracle<\/a>\u00a0and Microsoft SQL specific certifications are also critical to these positions.<\/li>\n<\/ul>\n<p>Certifications will always play a vital role in the technical industry. They provide guidelines by which we can measure candidates who are not known to us or do not have deep experience in the industry. Also, keep in mind that experience is also a great teacher and can often exceed certifications in value. Your hiring process should be designed to consider both. Training can also be used as an incentive for your existing employees.\u00a0Treat them well and give them opportunities to grow with your company and many will stay for a long time.<\/p>\n<p><em>Eric Anthony is principal of customer experience at SolarWinds MSP. Before joining SolarWinds, Eric ran his own managed services provider business for over six years.<\/em><\/p>\n<p><em>You can follow Eric on Twitter<a class=\"ext\" href=\"https:\/\/twitter.com\/ericanthonymsp\" target=\"_blank\" rel=\"noopener noreferrer\">@EricAnthonyMSP<\/a><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Certifications and qualifications provide a great way to measure someone\u2019s knowledge if you\u2019re looking to hire new staff. Eric Anthony looks at some of the key ones.<\/p>\n","protected":false},"author":24,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-5490","post","type-post","status-publish","format-standard","hentry","topic-msp-business"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>What Qualifications and Certifications Should You Consider? - N-able<\/title>\n<meta name=\"description\" content=\"Certifications and qualifications provide a great way to measure someone\u2019s knowledge if you\u2019re looking to hire new staff. Eric Anthony looks at some of the key ones.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.n-able.com\/fr\/blog\/what-qualifications-and-certifications-should-you-consider\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What Qualifications and Certifications Should You Consider? - N-able\" \/>\n<meta property=\"og:description\" content=\"Certifications and qualifications provide a great way to measure someone\u2019s knowledge if you\u2019re looking to hire new staff. Eric Anthony looks at some of the key ones.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.n-able.com\/fr\/blog\/what-qualifications-and-certifications-should-you-consider\" \/>\n<meta property=\"og:site_name\" content=\"N-able\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/NableMSP\" \/>\n<meta property=\"article:published_time\" content=\"2019-07-23T18:04:43+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-06-02T17:02:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.n-able.com\/wp-content\/uploads\/2021\/03\/share-image.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"N-able\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Nable\" \/>\n<meta name=\"twitter:site\" content=\"@Nable\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"N-able\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.n-able.com\/fr\/blog\/what-qualifications-and-certifications-should-you-consider#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.n-able.com\/fr\/blog\/what-qualifications-and-certifications-should-you-consider\"},\"author\":{\"name\":\"N-able\",\"@id\":\"https:\/\/www.n-able.com\/fr#\/schema\/person\/f46a000e389b6d02bd4b3866e7828a7b\"},\"headline\":\"What Qualifications and Certifications Should You Consider?\",\"datePublished\":\"2019-07-23T19:04:43+01:00\",\"dateModified\":\"2021-06-02T17:02:34+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.n-able.com\/fr\/blog\/what-qualifications-and-certifications-should-you-consider\"},\"wordCount\":744,\"publisher\":{\"@id\":\"https:\/\/www.n-able.com\/fr#organization\"},\"articleSection\":[\"Training\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.n-able.com\/fr\/blog\/what-qualifications-and-certifications-should-you-consider\",\"url\":\"https:\/\/www.n-able.com\/fr\/blog\/what-qualifications-and-certifications-should-you-consider\",\"name\":\"What Qualifications and Certifications Should You Consider? - N-able\",\"isPartOf\":{\"@id\":\"https:\/\/www.n-able.com\/fr#website\"},\"datePublished\":\"2019-07-23T19:04:43+01:00\",\"dateModified\":\"2021-06-02T17:02:34+00:00\",\"description\":\"Certifications and qualifications provide a great way to measure someone\u2019s knowledge if you\u2019re looking to hire new staff. Eric Anthony looks at some of the key ones.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.n-able.com\/fr\/blog\/what-qualifications-and-certifications-should-you-consider#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.n-able.com\/fr\/blog\/what-qualifications-and-certifications-should-you-consider\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.n-able.com\/fr\/blog\/what-qualifications-and-certifications-should-you-consider#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Training\",\"item\":\"https:\/\/www.n-able.com\/fr\/blog\/category\/training\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"What Qualifications and Certifications Should You Consider?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.n-able.com\/fr#website\",\"url\":\"https:\/\/www.n-able.com\/fr\",\"name\":\"N-able\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.n-able.com\/fr#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.n-able.com\/fr?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.n-able.com\/fr#organization\",\"name\":\"N-able\",\"url\":\"https:\/\/www.n-able.com\/fr\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/www.n-able.com\/fr#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.n-able.com\/wp-content\/uploads\/2021\/02\/logo-n-able-vertical-dark.svg\",\"contentUrl\":\"https:\/\/www.n-able.com\/wp-content\/uploads\/2021\/02\/logo-n-able-vertical-dark.svg\",\"width\":\"1024\",\"height\":\"1024\",\"caption\":\"N-able\"},\"image\":{\"@id\":\"https:\/\/www.n-able.com\/fr#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/NableMSP\",\"https:\/\/x.com\/Nable\",\"https:\/\/www.linkedin.com\/company\/n-able\",\"https:\/\/www.youtube.com\/channel\/UClnp77HHg4aME-S-3fWQhFw\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.n-able.com\/fr#\/schema\/person\/f46a000e389b6d02bd4b3866e7828a7b\",\"name\":\"N-able\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/e9c468b7c98137ecdd5508befa660c205a7978133257080a37fb0b1362d53411?s=96&d=mm&r=g\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/e9c468b7c98137ecdd5508befa660c205a7978133257080a37fb0b1362d53411?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/e9c468b7c98137ecdd5508befa660c205a7978133257080a37fb0b1362d53411?s=96&d=mm&r=g\",\"caption\":\"N-able\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"What Qualifications and Certifications Should You Consider? - N-able","description":"Certifications and qualifications provide a great way to measure someone\u2019s knowledge if you\u2019re looking to hire new staff. Eric Anthony looks at some of the key ones.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.n-able.com\/fr\/blog\/what-qualifications-and-certifications-should-you-consider","og_locale":"fr_FR","og_type":"article","og_title":"What Qualifications and Certifications Should You Consider? - N-able","og_description":"Certifications and qualifications provide a great way to measure someone\u2019s knowledge if you\u2019re looking to hire new staff. Eric Anthony looks at some of the key ones.","og_url":"https:\/\/www.n-able.com\/fr\/blog\/what-qualifications-and-certifications-should-you-consider","og_site_name":"N-able","article_publisher":"https:\/\/www.facebook.com\/NableMSP","article_published_time":"2019-07-23T18:04:43+00:00","article_modified_time":"2021-06-02T17:02:34+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/www.n-able.com\/wp-content\/uploads\/2021\/03\/share-image.jpg","type":"image\/jpeg"}],"author":"N-able","twitter_card":"summary_large_image","twitter_creator":"@Nable","twitter_site":"@Nable","twitter_misc":{"\u00c9crit par":"N-able","Dur\u00e9e de lecture estim\u00e9e":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.n-able.com\/fr\/blog\/what-qualifications-and-certifications-should-you-consider#article","isPartOf":{"@id":"https:\/\/www.n-able.com\/fr\/blog\/what-qualifications-and-certifications-should-you-consider"},"author":{"name":"N-able","@id":"https:\/\/www.n-able.com\/fr#\/schema\/person\/f46a000e389b6d02bd4b3866e7828a7b"},"headline":"What Qualifications and Certifications Should You Consider?","datePublished":"2019-07-23T19:04:43+01:00","dateModified":"2021-06-02T17:02:34+00:00","mainEntityOfPage":{"@id":"https:\/\/www.n-able.com\/fr\/blog\/what-qualifications-and-certifications-should-you-consider"},"wordCount":744,"publisher":{"@id":"https:\/\/www.n-able.com\/fr#organization"},"articleSection":["Training"],"inLanguage":"fr-FR"},{"@type":"WebPage","@id":"https:\/\/www.n-able.com\/fr\/blog\/what-qualifications-and-certifications-should-you-consider","url":"https:\/\/www.n-able.com\/fr\/blog\/what-qualifications-and-certifications-should-you-consider","name":"What Qualifications and Certifications Should You Consider? - N-able","isPartOf":{"@id":"https:\/\/www.n-able.com\/fr#website"},"datePublished":"2019-07-23T19:04:43+01:00","dateModified":"2021-06-02T17:02:34+00:00","description":"Certifications and qualifications provide a great way to measure someone\u2019s knowledge if you\u2019re looking to hire new staff. Eric Anthony looks at some of the key ones.","breadcrumb":{"@id":"https:\/\/www.n-able.com\/fr\/blog\/what-qualifications-and-certifications-should-you-consider#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.n-able.com\/fr\/blog\/what-qualifications-and-certifications-should-you-consider"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.n-able.com\/fr\/blog\/what-qualifications-and-certifications-should-you-consider#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Training","item":"https:\/\/www.n-able.com\/fr\/blog\/category\/training"},{"@type":"ListItem","position":2,"name":"What Qualifications and Certifications Should You Consider?"}]},{"@type":"WebSite","@id":"https:\/\/www.n-able.com\/fr#website","url":"https:\/\/www.n-able.com\/fr","name":"N-able","description":"","publisher":{"@id":"https:\/\/www.n-able.com\/fr#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.n-able.com\/fr?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.n-able.com\/fr#organization","name":"N-able","url":"https:\/\/www.n-able.com\/fr","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.n-able.com\/fr#\/schema\/logo\/image\/","url":"https:\/\/www.n-able.com\/wp-content\/uploads\/2021\/02\/logo-n-able-vertical-dark.svg","contentUrl":"https:\/\/www.n-able.com\/wp-content\/uploads\/2021\/02\/logo-n-able-vertical-dark.svg","width":"1024","height":"1024","caption":"N-able"},"image":{"@id":"https:\/\/www.n-able.com\/fr#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/NableMSP","https:\/\/x.com\/Nable","https:\/\/www.linkedin.com\/company\/n-able","https:\/\/www.youtube.com\/channel\/UClnp77HHg4aME-S-3fWQhFw"]},{"@type":"Person","@id":"https:\/\/www.n-able.com\/fr#\/schema\/person\/f46a000e389b6d02bd4b3866e7828a7b","name":"N-able","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/secure.gravatar.com\/avatar\/e9c468b7c98137ecdd5508befa660c205a7978133257080a37fb0b1362d53411?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/e9c468b7c98137ecdd5508befa660c205a7978133257080a37fb0b1362d53411?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/e9c468b7c98137ecdd5508befa660c205a7978133257080a37fb0b1362d53411?s=96&d=mm&r=g","caption":"N-able"}}]}},"_links":{"self":[{"href":"https:\/\/www.n-able.com\/fr\/wp-json\/wp\/v2\/posts\/5490","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.n-able.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.n-able.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.n-able.com\/fr\/wp-json\/wp\/v2\/users\/24"}],"replies":[{"embeddable":true,"href":"https:\/\/www.n-able.com\/fr\/wp-json\/wp\/v2\/comments?post=5490"}],"version-history":[{"count":0,"href":"https:\/\/www.n-able.com\/fr\/wp-json\/wp\/v2\/posts\/5490\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.n-able.com\/fr\/wp-json\/wp\/v2\/media?parent=5490"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}