{"id":6366,"date":"2020-05-11T22:08:53","date_gmt":"2020-05-11T21:08:53","guid":{"rendered":"https:\/\/www.n-able.com\/?p=6366"},"modified":"2021-04-15T13:21:05","modified_gmt":"2021-04-15T12:21:05","slug":"what-look-when-switching-rmm-platforms","status":"publish","type":"post","link":"https:\/\/www.n-able.com\/fr\/blog\/what-look-when-switching-rmm-platforms","title":{"rendered":"What to Look for When Switching RMM Platforms"},"content":{"rendered":"<p>Throughout the lifetime of your MSP business, it\u2019s very likely that at some point you\u2019re going to need to change your remote monitoring and management platform, either because your business has outgrown your existing platform or because your current solution\u2014for one reason or another\u2014doesn\u2019t meet your current needs. Either way, this is not something to take lightly\u2014switching RMM platforms can be a massive upheaval. This is, after all, something totally embedded in your day-to-day business processes.<\/p>\n<p>With this blog we\u2019ll break things down into key stages and offer advice on how you can effectively manage the process to help ensure you get the right results for your business needs.<\/p>\n<h3>What is it you actually need?<\/h3>\n<p>The first thing is to consider what it is you actually need. This may sound obvious but unless you\u2019re methodical here you could miss something critical. Start by looking at your functional needs. Here are three key steps to help you analyze and understand your existing usage requirements:<\/p>\n<ul>\n<li>Identify what features in your previous platform are still required (if applicable)<\/li>\n<li>Identify what issues were present in your previous platform and mark them as issues to overcome with your new platform<\/li>\n<li>Identify the must-haves, nice-to-haves, and things you can manage without at a stretch\u2014this goes for key features as well as process requirements<\/li>\n<\/ul>\n<p>This will enable you to build out detailed functional requirements and set priority levels. Once you\u2019ve done this you can start to look at whether you have specific customer-level needs.<\/p>\n<p><b>\u2022 Establish device count by type<\/b><\/p>\n<p>Not all RMMs suit all environments. Some are better for smaller MSP businesses and others can scale to larger MSPs and provide greater scope and flexibility. This metric will be core to your search for a new vendor.<\/p>\n<p><b>\u2022 List all clients\/sites to be deployed<\/b><\/p>\n<p>This way you can identify and create a list of complex clients\u2014or clients with special restrictions, such as security needs. When you start talking to vendors, this can be invaluable to help them understand the range of challenges your MSP business faces.<\/p>\n<h3>Matching your needs against the market<\/h3>\n<p>You\u2019re now comfortably at the stage where you can start looking for and talking to vendors as you\u2019ll be able to match your needs against the RMM platforms on the market. You should even be able to build up a short list of platforms that meet your technical requirements.<\/p>\n<p>Once you start to build a list of vendors, there\u2019s another level you need to look at: how will the supplier work with you? A good solution provider should work with you as a partner, and should be on hand to make the transition to their platform as seamless as possible for you. Any deployment is going to be lacking if the provider is not working with you to create a plan based on your requirements for:<\/p>\n<ul>\n<li>Security<\/li>\n<li>Server location<\/li>\n<li>Redundancy\/backups<\/li>\n<li>Size\/performance based on your deployment size<\/li>\n<li>Network capacity<\/li>\n<\/ul>\n<p>They should also discuss how they plan to support your migration to the new RMM platform.<\/p>\n<p>On top of this, few platforms work as an ideal fit for your business straight out of the box. You\u2019ll want to look at how your selected vendors are going to assist you with customizing their product so it really fits in and integrates into your business.<\/p>\n<p>Choosing the right platform and managing the transition process correctly is critical. Switching platforms to something that isn\u2019t going to completely fulfill your needs is simply going to lead to you being dissatisfied\u2014and potentially even result in needing to change systems again.<\/p>\n<p><strong>SolarWinds<sup>\u00ae<\/sup>\u00a0N&#8209;central and <a href=\"\/products\/rmm\">RMM<\/a> are all-in-one remote monitoring, management, and automation platforms that help get the job done quickly and profitably, providing users with a better way to monitor, manage, support, and interact with their customers. Over the past 20 years we have listened to thousands of MSPs and continue to improve the system to make IT service delivery easier.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Needing to switch RMM platforms can be a challenging process for any MSP. In this blog we look at how to navigate some of the barriers to a successful deployment.<\/p>\n","protected":false},"author":24,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-6366","post","type-post","status-publish","format-standard","hentry","topic-remote-management"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>What to Look for When Switching RMM Platforms - N-able<\/title>\n<meta name=\"description\" content=\"Needing to switch RMM platforms can be a challenging process for any MSP. In this blog we look at how to navigate some of the barriers to a successful deployment.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.n-able.com\/fr\/blog\/what-look-when-switching-rmm-platforms\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What to Look for When Switching RMM Platforms - N-able\" \/>\n<meta property=\"og:description\" content=\"Needing to switch RMM platforms can be a challenging process for any MSP. In this blog we look at how to navigate some of the barriers to a successful deployment.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.n-able.com\/fr\/blog\/what-look-when-switching-rmm-platforms\" \/>\n<meta property=\"og:site_name\" content=\"N-able\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/NableMSP\" \/>\n<meta property=\"article:published_time\" content=\"2020-05-11T21:08:53+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-04-15T12:21:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.n-able.com\/wp-content\/uploads\/2021\/03\/share-image.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"N-able\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Nable\" \/>\n<meta name=\"twitter:site\" content=\"@Nable\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"N-able\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.n-able.com\/fr\/blog\/what-look-when-switching-rmm-platforms#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.n-able.com\/fr\/blog\/what-look-when-switching-rmm-platforms\"},\"author\":{\"name\":\"N-able\",\"@id\":\"https:\/\/www.n-able.com\/fr#\/schema\/person\/f46a000e389b6d02bd4b3866e7828a7b\"},\"headline\":\"What to Look for When Switching RMM Platforms\",\"datePublished\":\"2020-05-11T22:08:53+01:00\",\"dateModified\":\"2021-04-15T12:21:05+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.n-able.com\/fr\/blog\/what-look-when-switching-rmm-platforms\"},\"wordCount\":674,\"publisher\":{\"@id\":\"https:\/\/www.n-able.com\/fr#organization\"},\"articleSection\":[\"Remote Management\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.n-able.com\/fr\/blog\/what-look-when-switching-rmm-platforms\",\"url\":\"https:\/\/www.n-able.com\/fr\/blog\/what-look-when-switching-rmm-platforms\",\"name\":\"What to Look for When Switching RMM Platforms - N-able\",\"isPartOf\":{\"@id\":\"https:\/\/www.n-able.com\/fr#website\"},\"datePublished\":\"2020-05-11T22:08:53+01:00\",\"dateModified\":\"2021-04-15T12:21:05+00:00\",\"description\":\"Needing to switch RMM platforms can be a challenging process for any MSP. In this blog we look at how to navigate some of the barriers to a successful deployment.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.n-able.com\/fr\/blog\/what-look-when-switching-rmm-platforms#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.n-able.com\/fr\/blog\/what-look-when-switching-rmm-platforms\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.n-able.com\/fr\/blog\/what-look-when-switching-rmm-platforms#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Remote Management\",\"item\":\"https:\/\/www.n-able.com\/fr\/blog\/category\/remote-management\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"What to Look for When Switching RMM Platforms\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.n-able.com\/fr#website\",\"url\":\"https:\/\/www.n-able.com\/fr\",\"name\":\"N-able\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.n-able.com\/fr#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.n-able.com\/fr?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.n-able.com\/fr#organization\",\"name\":\"N-able\",\"url\":\"https:\/\/www.n-able.com\/fr\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/www.n-able.com\/fr#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.n-able.com\/wp-content\/uploads\/2021\/02\/logo-n-able-vertical-dark.svg\",\"contentUrl\":\"https:\/\/www.n-able.com\/wp-content\/uploads\/2021\/02\/logo-n-able-vertical-dark.svg\",\"width\":\"1024\",\"height\":\"1024\",\"caption\":\"N-able\"},\"image\":{\"@id\":\"https:\/\/www.n-able.com\/fr#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/NableMSP\",\"https:\/\/x.com\/Nable\",\"https:\/\/www.linkedin.com\/company\/n-able\",\"https:\/\/www.youtube.com\/channel\/UClnp77HHg4aME-S-3fWQhFw\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.n-able.com\/fr#\/schema\/person\/f46a000e389b6d02bd4b3866e7828a7b\",\"name\":\"N-able\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/e9c468b7c98137ecdd5508befa660c205a7978133257080a37fb0b1362d53411?s=96&d=mm&r=g\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/e9c468b7c98137ecdd5508befa660c205a7978133257080a37fb0b1362d53411?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/e9c468b7c98137ecdd5508befa660c205a7978133257080a37fb0b1362d53411?s=96&d=mm&r=g\",\"caption\":\"N-able\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"What to Look for When Switching RMM Platforms - N-able","description":"Needing to switch RMM platforms can be a challenging process for any MSP. In this blog we look at how to navigate some of the barriers to a successful deployment.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.n-able.com\/fr\/blog\/what-look-when-switching-rmm-platforms","og_locale":"fr_FR","og_type":"article","og_title":"What to Look for When Switching RMM Platforms - N-able","og_description":"Needing to switch RMM platforms can be a challenging process for any MSP. In this blog we look at how to navigate some of the barriers to a successful deployment.","og_url":"https:\/\/www.n-able.com\/fr\/blog\/what-look-when-switching-rmm-platforms","og_site_name":"N-able","article_publisher":"https:\/\/www.facebook.com\/NableMSP","article_published_time":"2020-05-11T21:08:53+00:00","article_modified_time":"2021-04-15T12:21:05+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/www.n-able.com\/wp-content\/uploads\/2021\/03\/share-image.jpg","type":"image\/jpeg"}],"author":"N-able","twitter_card":"summary_large_image","twitter_creator":"@Nable","twitter_site":"@Nable","twitter_misc":{"\u00c9crit par":"N-able","Dur\u00e9e de lecture estim\u00e9e":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.n-able.com\/fr\/blog\/what-look-when-switching-rmm-platforms#article","isPartOf":{"@id":"https:\/\/www.n-able.com\/fr\/blog\/what-look-when-switching-rmm-platforms"},"author":{"name":"N-able","@id":"https:\/\/www.n-able.com\/fr#\/schema\/person\/f46a000e389b6d02bd4b3866e7828a7b"},"headline":"What to Look for When Switching RMM Platforms","datePublished":"2020-05-11T22:08:53+01:00","dateModified":"2021-04-15T12:21:05+00:00","mainEntityOfPage":{"@id":"https:\/\/www.n-able.com\/fr\/blog\/what-look-when-switching-rmm-platforms"},"wordCount":674,"publisher":{"@id":"https:\/\/www.n-able.com\/fr#organization"},"articleSection":["Remote Management"],"inLanguage":"fr-FR"},{"@type":"WebPage","@id":"https:\/\/www.n-able.com\/fr\/blog\/what-look-when-switching-rmm-platforms","url":"https:\/\/www.n-able.com\/fr\/blog\/what-look-when-switching-rmm-platforms","name":"What to Look for When Switching RMM Platforms - N-able","isPartOf":{"@id":"https:\/\/www.n-able.com\/fr#website"},"datePublished":"2020-05-11T22:08:53+01:00","dateModified":"2021-04-15T12:21:05+00:00","description":"Needing to switch RMM platforms can be a challenging process for any MSP. In this blog we look at how to navigate some of the barriers to a successful deployment.","breadcrumb":{"@id":"https:\/\/www.n-able.com\/fr\/blog\/what-look-when-switching-rmm-platforms#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.n-able.com\/fr\/blog\/what-look-when-switching-rmm-platforms"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.n-able.com\/fr\/blog\/what-look-when-switching-rmm-platforms#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Remote Management","item":"https:\/\/www.n-able.com\/fr\/blog\/category\/remote-management"},{"@type":"ListItem","position":2,"name":"What to Look for When Switching RMM Platforms"}]},{"@type":"WebSite","@id":"https:\/\/www.n-able.com\/fr#website","url":"https:\/\/www.n-able.com\/fr","name":"N-able","description":"","publisher":{"@id":"https:\/\/www.n-able.com\/fr#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.n-able.com\/fr?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.n-able.com\/fr#organization","name":"N-able","url":"https:\/\/www.n-able.com\/fr","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.n-able.com\/fr#\/schema\/logo\/image\/","url":"https:\/\/www.n-able.com\/wp-content\/uploads\/2021\/02\/logo-n-able-vertical-dark.svg","contentUrl":"https:\/\/www.n-able.com\/wp-content\/uploads\/2021\/02\/logo-n-able-vertical-dark.svg","width":"1024","height":"1024","caption":"N-able"},"image":{"@id":"https:\/\/www.n-able.com\/fr#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/NableMSP","https:\/\/x.com\/Nable","https:\/\/www.linkedin.com\/company\/n-able","https:\/\/www.youtube.com\/channel\/UClnp77HHg4aME-S-3fWQhFw"]},{"@type":"Person","@id":"https:\/\/www.n-able.com\/fr#\/schema\/person\/f46a000e389b6d02bd4b3866e7828a7b","name":"N-able","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/secure.gravatar.com\/avatar\/e9c468b7c98137ecdd5508befa660c205a7978133257080a37fb0b1362d53411?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/e9c468b7c98137ecdd5508befa660c205a7978133257080a37fb0b1362d53411?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/e9c468b7c98137ecdd5508befa660c205a7978133257080a37fb0b1362d53411?s=96&d=mm&r=g","caption":"N-able"}}]}},"_links":{"self":[{"href":"https:\/\/www.n-able.com\/fr\/wp-json\/wp\/v2\/posts\/6366","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.n-able.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.n-able.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.n-able.com\/fr\/wp-json\/wp\/v2\/users\/24"}],"replies":[{"embeddable":true,"href":"https:\/\/www.n-able.com\/fr\/wp-json\/wp\/v2\/comments?post=6366"}],"version-history":[{"count":0,"href":"https:\/\/www.n-able.com\/fr\/wp-json\/wp\/v2\/posts\/6366\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.n-able.com\/fr\/wp-json\/wp\/v2\/media?parent=6366"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}