{"id":31591,"date":"2022-04-19T17:38:04","date_gmt":"2022-04-19T16:38:04","guid":{"rendered":"https:\/\/www.n-able.com\/?p=31591"},"modified":"2022-04-25T15:20:05","modified_gmt":"2022-04-25T14:20:05","slug":"10-tips-creating-website-improve-conversion-engagement-part-two","status":"publish","type":"post","link":"https:\/\/www.n-able.com\/it\/blog\/10-tips-creating-website-improve-conversion-engagement-part-two","title":{"rendered":"10 Tips to Creating a Website That Will Improve Prospect Conversion and Engagement, Part Two"},"content":{"rendered":"<p class=\"p1\">Did you know? <a href=\"https:\/\/www.sweor.com\/firstimpressions\" target=\"_blank\" rel=\"noopener\"><span class=\"s1\">75% of users<\/span><\/a> admit to making judgments about a company\u2019s credibility based purely on how their website looks and functions.<\/p>\n<p class=\"p1\">So, it\u2019s imperative that the design of your website doesn\u2019t deter people from clicking through your site and heading straight to your competition. <a href=\"https:\/\/www.n-able.com\/blog\/ten-tips-to-creating-a-website-that-will-improve-prospect-conversion-and-engagement-part-1?promo=blog\" target=\"_blank\" rel=\"noopener\">Continuing from my previous blog<\/a>,<b> <\/b>looking at 10 things you can do to ensure your website is as engaging as it can be. Here are tips six to ten:<\/p>\n<h2 class=\"p1\">6. Give it personality<\/h2>\n<p class=\"p1\">Remove all those pictures that you have plastered over your website of servers, hardware, and networking gear and replace them with pictures of you and your team. People buy from people, and those business owners that you are targeting are likely to be non-technical buyers, so it is important to appeal to their emotional side and be relatable.<\/p>\n<p class=\"p1\">Most businesses already have a service provider that they are using, so the challenge becomes \u201cHow can I gain their attention and insert myself as a viable alternative?\u201d A good way to accomplish this is through differentiation and personalization of your website.<\/p>\n<h2 class=\"p1\">7. Add more stories<\/h2>\n<p class=\"p1\">What do I mean by this? Take a look at your \u201cHome\u201d page and your \u201cAbout\u201d page. According to Paul Green from <a href=\"http:\/\/www.paulgreensmspmarketing.com\" target=\"_blank\" rel=\"noopener\"><span class=\"s1\">www.paulgreensmspmarketing.com<\/span><\/a>, these are the two most critical pages to focus on, as they will generate the most traffic when prospects are checking your MSP out and evaluating whether to reach out and engage with you or not.<\/p>\n<p class=\"p1\">Do you tell a story about how and why you started your business? Do you offer stories about your staff, and their interests and their backgrounds? Do you regularly post case studies about your clients, telling stories about how you have benefited and improved their businesses?<\/p>\n<p class=\"p1\">Just like adding real-life pictures of you and your team, stories also work to make your organization seem trustworthy and relatable and help to de-risk the purchasing decision of those prospects who are looking to potentially switch out their incumbent MSP for you.<\/p>\n<h2 class=\"p1\"><b>8. Add more video content<\/b><\/h2>\n<p class=\"p1\">Instead of having a written FAQ section on your website, consider leveraging your staff to record videos answering your customers\u2019 most commonly asked questions.<\/p>\n<p class=\"p1\">Or how about using video to demonstrate possible signs of a ransomware attack and providing some industry-standard guidelines to help enhance security? A one to two minute video is <b>much<\/b> more engaging than a dry 20-page PDF.<\/p>\n<h2 class=\"p1\">9. Add more \u201csocial proof\u201d in the form of case studies, testimonials, and reviews<\/h2>\n<p class=\"p1\">Remember tip one? Reviews and case studies are the single most powerful piece of marketing on your site. Your customers talking about how great you are is MUCH more effective than your own words.<\/p>\n<p class=\"p1\">Ask your top five customers if they would do a short video talking about how and why they love working with you and your team and post them to your site.<\/p>\n<p class=\"p1\">If in doubt, get some help and advice from a service such as <a href=\"https:\/\/techtestimonials.com\" target=\"_blank\" rel=\"noopener\"><span class=\"s1\">TechTestimonials.com<\/span><\/a>.<\/p>\n<p class=\"p1\">Grab screen shots of customer reviews and recommendations from your Google Business Profile (previous called Google My Business) or LinkedIn and post them as well. Trustindex.io is a great WordPress plugin you might consider to really show off those reviews.<\/p>\n<p class=\"p1\">Have a case study written on a big project that you assisted one of your customers with and highlight how you were able to improve their security posture and mitigate their business risk.<\/p>\n<h2 class=\"p1\">10. Keep Your Website Fresh and Fluid<\/h2>\n<p class=\"p1\">Review your website on a regular basis and monitor it for any needed improvements. It should never be a \u201cone and done\u201d type of marketing activity and need to be constantly scrutinized and critiqued to keep it as up-to-date and engaging as possible. Your business changes naturally\u2014make sure your website reflects that.<\/p>\n<p class=\"p1\"><em><span class=\"s2\"><b>Bonus Tip 1:<\/b><\/span> If you are struggling with what your website should look like or what changes need to be made, I encourage you to go take a look at your competitors\u2019 websites. What are they doing to entice engagement with prospects? What kind of content are they showcasing? What are their call-to-actions? There is nothing wrong with checking out other business\u2019 websites to get ideas for how you can improve.<\/em><\/p>\n<p class=\"p1\"><em><span class=\"s2\"><b>Bonus Tip 2:<\/b><\/span><b> <\/b>For more information<b> <\/b>on how to improve your website, then you won\u2019t want to miss my next set of office hours taking place April 21. I have invited a special guest to join me\u2014<a href=\"https:\/\/www.linkedin.com\/in\/markcopeman\/?originalSubdomain=uk\" target=\"_blank\" rel=\"noopener\"><span class=\"s1\">Mark Copeman<\/span><\/a> from <a href=\"https:\/\/wisecurvehq.com\/\" target=\"_blank\" rel=\"noopener\"><span class=\"s1\">Wisecurve<\/span><\/a>, who will be answering your website design questions and providing additional tips on how to improve your website to attract higher quality leads.<\/em><\/p>\n<p class=\"p1\"><b>Your website may not be the sole reason why you might struggle with your lead gen and revenue numbers, but it is definitely a good place to start when looking to make overall improvements, so be sure to register for my April office hours to get more helpful tips. <\/b><\/p>\n<p class=\"p3\"><i>Stefanie Hammond is Head Sales and Marketing Nerd at\u00a0<\/i><a href=\"https:\/\/www.n-able.com\/?promo=blog\" target=\"_blank\" rel=\"noopener\"><span class=\"s3\"><i>N&#8209;able<\/i><\/span><\/a><i>. You can follow her on\u00a0<\/i><a href=\"https:\/\/www.linkedin.com\/in\/stefanie-hammond\" target=\"_blank\" rel=\"noopener\"><span class=\"s3\"><i>LinkedIn<\/i><\/span><\/a><i>\u00a0and on\u00a0Twitter<\/i>\u00a0at\u00a0<a href=\"https:\/\/twitter.com\/sales_mktg_nerd\" target=\"_blank\" rel=\"noopener\"><span class=\"s3\">@sales_mktg_nerd<\/span><\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the second part of her blog series, Stefanie Hammond provides the final round of tips on how to make sure your website is drawing people in.<\/p>\n","protected":false},"author":64,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-31591","post","type-post","status-publish","format-standard","hentry","topic-head-nerds","topic-msp-business"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - 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