{"id":35956,"date":"2022-08-02T11:34:22","date_gmt":"2022-08-02T10:34:22","guid":{"rendered":"https:\/\/www.n-able.com\/?p=35956"},"modified":"2022-08-08T18:12:58","modified_gmt":"2022-08-08T17:12:58","slug":"five-things-you-might-not-know-about-n-central","status":"publish","type":"post","link":"https:\/\/www.n-able.com\/it\/blog\/five-things-you-might-not-know-about-n-central","title":{"rendered":"Five Things You Might Not Know About N&#8209;central"},"content":{"rendered":"<p class=\"p2\"><span class=\"s1\">As the saying goes, \u201cYou don\u2019t know what you don\u2019t know\u201d. So, in this blog, I\u2019m going to look at five things in <a href=\"https:\/\/www.n-able.com\/products\/n-central\" target=\"_blank\" rel=\"noopener\"><span class=\"s2\">N&#8209;central<\/span><\/a><\/span><span class=\"s1\">\u00a0 that you might not know exactly how they work<\/span><span class=\"s4\">\u2014<\/span><span class=\"s1\">or you might not know about them at all.<\/span><\/p>\n<h2 class=\"p4\"><span class=\"s1\">1. Patch management maintenance windows<\/span><\/h2>\n<p class=\"p5\"><span class=\"s1\">Based on the numerous calls I\u2019ve had over the years with <a href=\"https:\/\/www.n-able.com\/partner-success\" target=\"_blank\" rel=\"noopener\">N&#8209;able <span class=\"s2\">partners<\/span><\/a><\/span><span class=\"s1\"> and prospects evaluating N&#8209;central, of all the settings in N&#8209;central, patch management <\/span><span class=\"s1\">maintenance windows have to be the most misunderstood.\u00a0<span class=\"Apple-converted-space\">\u00a0<\/span><\/span><\/p>\n<ul>\n<li class=\"p6\"><span class=\"s1\">Some people think that if a maintenance window lasts for 60 minutes, it will stop when that time elapses. <span class=\"Apple-converted-space\">\u00a0<\/span><\/span><\/li>\n<li class=\"p7\"><span class=\"s1\">Some of the people that know the maintenance windows will run for as long as is needed think that if you set the maintenance window to 60 minutes, the start time will be randomised within that period.<span class=\"Apple-converted-space\">\u00a0<\/span><\/span><\/li>\n<\/ul>\n<p class=\"p3\"><span class=\"s1\">In fact, the correct answer is that maintenance windows will almost always trigger at their set start time if the device being updated is online. N&#8209;central agents check in all the time and as soon as they see they are in a maintenance window, it\u2019s triggered. It\u2019s important to note a device will only trigger the maintenance window once. If a device starts updating for maintenance, gets interrupted (say with a reboot), and then comes back up during the maintenance, it won&#8217;t re-trigger. <\/span><\/p>\n<p class=\"p3\"><span class=\"s1\">The main benefit to extending how long the maintenance windows should last for is evident if you have numerous devices come online over a set period of time as it allows for updates to be completed without being curtailed. Also, if you force users to reboot in the maintenance window, having longer windows will give the user more flexibility as to when the reboot happens.<\/span><\/p>\n<h2>2. You can modify the Patch Status v2 service to only monitor the categories of patches you choose to install<\/h2>\n<p>In some cases, your service level agreements will only require you to install critical and security updates from Microsoft. For some partners that do that today, they still see a lot of Patch Status v2 warnings or failures; often this can be as a result of not editing the Patch Status v2 service to reflect what categories of patches you are installing. If you only install selected categories but have the monitoring service report on everything, you won\u2019t get an accurate picture as to how patching is performing in your environment. You will need to edit the Patch Status v2 service in your service templates so that you only report on the Patch Classifications you install and set the Patch Priority for any classifications you don\u2019t install to \u2018Not Monitored\u2019.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-36078\" src=\"https:\/\/www.n-able.com\/wp-content\/uploads\/2022\/08\/Image1-1.png\" alt=\"\" width=\"900\" height=\"747\" srcset=\"https:\/\/www.n-able.com\/wp-content\/uploads\/2022\/08\/Image1-1.png 900w, https:\/\/www.n-able.com\/wp-content\/uploads\/2022\/08\/Image1-1-300x249.png 300w, https:\/\/www.n-able.com\/wp-content\/uploads\/2022\/08\/Image1-1-768x637.png 768w, https:\/\/www.n-able.com\/wp-content\/uploads\/2022\/08\/Image1-1-700x581.png 700w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/p>\n<h2 class=\"p4\"><span class=\"s1\">3. Using the probe as a cache for third-party software\/file transfers<\/span><\/h2>\n<p class=\"p5\"><span class=\"s1\">I think it\u2019s safe to say that most N&#8209;central users know the probe acts as a caching location for patches, but did you know it can also cache file transfers and third-party software deployments? It doesn\u2019t happen by default though, so if you have a file that you need to transfer to multiple devices or an application you need to deploy, when creating the task in N&#8209;central, click on the Task Handler tab and choose Use Probe Only. N&#8209;central will then transfer the file or installer to the probe first then distribute from the probe to the devices that you have targeted. This can save time and bandwidth particularly when you are transferring larger files or installing applications with larger installers. The cache location on the probe is separate to the patch cache repository and can\u2019t be changed, you\u2019ll find it located at <em>C:\\Program Files (x86)\\N&#8209;able Technologies\\Windows Software Probe\\cache<span class=\"Apple-converted-space\">\u00a0<\/span><\/em><\/span><em><span class=\"s1\"><b>\u00a0<\/b><\/span><\/em><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-35981 size-full\" src=\"https:\/\/www.n-able.com\/wp-content\/uploads\/2022\/08\/Iamge-2.png\" alt=\"\" width=\"900\" height=\"490\" srcset=\"https:\/\/www.n-able.com\/wp-content\/uploads\/2022\/08\/Iamge-2.png 900w, https:\/\/www.n-able.com\/wp-content\/uploads\/2022\/08\/Iamge-2-300x163.png 300w, https:\/\/www.n-able.com\/wp-content\/uploads\/2022\/08\/Iamge-2-768x418.png 768w, https:\/\/www.n-able.com\/wp-content\/uploads\/2022\/08\/Iamge-2-700x381.png 700w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/p>\n<h2 class=\"p4\"><span class=\"s1\">4. AV Defender\u2019s Scan Vaccine Tool<\/span><\/h2>\n<p class=\"p5\"><span class=\"s1\">Next on our list is the <a href=\"https:\/\/www.n-able.com\/features\/security?promo=blog\" target=\"_blank\" rel=\"noopener\"><span class=\"s2\">AV Defender<\/span><\/a> <\/span><span class=\"s1\">Scan Vaccine tool. This is an item that was added to N&#8209;central a few years ago. For newer N&#8209;central users you\u2019ll be happy to know that this feature is enabled by default in all default AV Defender profiles, but if you\u2019ve been using N&#8209;central for a while you might want to check to ensure it\u2019s enabled in the AV Defender profiles you use.<\/span><\/p>\n<p class=\"p5\"><span class=\"s1\">The tool itself is an anti-ransomware vaccine that protects against known and possible future versions of crypto ransomware families such as CTB-Locker, Locky, and TeslaCrypt. The vaccine tool works by exploiting flaws in how the ransomware spreads.<\/span><\/p>\n<p class=\"p5\"><span class=\"s1\">To ensure it\u2019s enabled in your AV Defender profiles, open each of the profiles you use, then in the General Settings section, click on View Settings, then Advanced and ensure the Enable Scan Vaccine option is selected.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-35969 size-full\" src=\"https:\/\/www.n-able.com\/wp-content\/uploads\/2022\/08\/Image-3.png\" alt=\"\" width=\"900\" height=\"780\" srcset=\"https:\/\/www.n-able.com\/wp-content\/uploads\/2022\/08\/Image-3.png 900w, https:\/\/www.n-able.com\/wp-content\/uploads\/2022\/08\/Image-3-300x260.png 300w, https:\/\/www.n-able.com\/wp-content\/uploads\/2022\/08\/Image-3-768x666.png 768w, https:\/\/www.n-able.com\/wp-content\/uploads\/2022\/08\/Image-3-700x607.png 700w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/p>\n<h2 class=\"p4\"><span class=\"s1\">5. Changing your N&#8209;central users password complexity (self-hosted only)<\/span><\/h2>\n<p class=\"p5\"><span class=\"s1\">The last item on the list, for today at least, is just for N&#8209;central partners that host their own instance of N&#8209;central. Security is so critical in this day and age, and having complex password polices in place will strengthen access to your N&#8209;central server. If you want to edit the user account password requirements in N&#8209;central, log into N&#8209;central at the System level, go to Administration&gt;User Management and click on Password Settings<\/span><span class=\"s4\">\u2014<\/span><span class=\"s1\">there you can adjust the complexity rules that you require for your users that access your N&#8209;central server.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-35963 size-full\" src=\"https:\/\/www.n-able.com\/wp-content\/uploads\/2022\/08\/Image-4.png\" alt=\"\" width=\"900\" height=\"577\" srcset=\"https:\/\/www.n-able.com\/wp-content\/uploads\/2022\/08\/Image-4.png 900w, https:\/\/www.n-able.com\/wp-content\/uploads\/2022\/08\/Image-4-300x192.png 300w, https:\/\/www.n-able.com\/wp-content\/uploads\/2022\/08\/Image-4-768x492.png 768w, https:\/\/www.n-able.com\/wp-content\/uploads\/2022\/08\/Image-4-700x449.png 700w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/p>\n<p class=\"p11\"><strong><span class=\"s1\">These are just some examples of areas within N&#8209;central of which partners and prospects are not fully aware. If you are reading this and have questions about anything here, why not join me on the N&#8209;central office hours at <a href=\"http:\/\/www.n-able.com\/events?promo=blog\" target=\"_blank\" rel=\"noopener\"><span class=\"s2\">www.n-able.com\/events<\/span><\/a> or reach out to me directly at <a href=\"mailto:paul.kelly@n-able.com\" target=\"_blank\" rel=\"noopener\">paul.kelly@n-able.com<\/a>.<\/span><\/strong><\/p>\n<p class=\"p12\"><span class=\"s11\"><i>Paul Kelly is the Head Nerd at N&#8209;able. You can follow him on Twitter at\u00a0<\/i><a href=\"https:\/\/twitter.com\/HeadNerdPaul\" target=\"_blank\" rel=\"noopener\"><span class=\"s12\"><i>@HeadNerdPaul<\/i><\/span><\/a><i>,\u00a0<\/i><a href=\"https:\/\/www.linkedin.com\/in\/headnerdpaul\" target=\"_blank\" rel=\"noopener\"><span class=\"s12\"><i>LinkedIn<\/i><\/span><\/a><i>\u00a0<\/i><\/span><span class=\"s13\">and Reddit at <a href=\"https:\/\/www.reddit.com\/user\/Paul_Kelly\" target=\"_blank\" rel=\"noopener\"><span class=\"s3\">u\/Paul _Kelly<\/span><\/a><span class=\"Apple-converted-space\">\u00a0<\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Paul Kelly has been fielding question about N-central from partners and prospects for years. In this blog, he looks at five of the most common areas he gets asked about.<\/p>\n","protected":false},"author":95,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-35956","post","type-post","status-publish","format-standard","hentry","topic-head-nerds","topic-security"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Five Things You Might Not Know About N-central - N-able<\/title>\n<meta name=\"description\" content=\"Paul Kelly has been fielding question about N-central for years. 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