{"id":6648,"date":"2020-12-02T17:26:20","date_gmt":"2020-12-02T17:26:20","guid":{"rendered":"https:\/\/www.n-able.com\/?p=6648"},"modified":"2021-04-12T17:29:27","modified_gmt":"2021-04-12T16:29:27","slug":"why-msps-should-offer-an-additional-onedrive-backup-solution","status":"publish","type":"post","link":"https:\/\/www.n-able.com\/it\/blog\/why-msps-should-offer-an-additional-onedrive-backup-solution","title":{"rendered":"Three Reasons Why MSPs Should Offer OneDrive Backup"},"content":{"rendered":"

As more businesses adopt SaaS applications and shift their resources to the cloud, Microsoft 365 (previously known as Office 365) has quickly become a standard suite of tools for businesses. Cloud-based software can save money and potentially minimize the hassle associated with managing application servers\u2014but it can also lead to a false sense of security if you assume Microsoft will be able to meet all your\u00a0data retention<\/a>\u00a0and recovery needs.<\/p>\n

While it\u2019s true that some editions of Microsoft 365 offer data loss prevention and litigation hold options, these features cannot replace a robust backup solution. Native options don\u2019t create a second copy of your data that is stored in a separate physical location, and they\u2019re not designed for the rapid restoration of deleted data. This is why it\u2019s important that MSPs offer backup for OneDrive for business. There are numerous circumstances in which OneDrive data can be lost and difficult to restore, putting potentially critical information and files at risk. This guide will explain why it\u2019s important that you back up OneDrive for business.<\/p>\n

Is OneDrive safe if it isn\u2019t backed up?<\/h2>\n

With more people\u00a0working remotely<\/a>\u00a0than ever before, it\u2019s become essential that MSPs offer data protection and security for Microsoft 365\u2014specifically OneDrive for business, which is in widespread use by businesses across the globe. To protect modern customers, MSPs both large and small must have sufficient measures in place to protect customer data in the event data stored with OneDrive is lost or deleted.<\/p>\n

Although Microsoft accepts responsibility for the underlying infrastructure of their solutions and focuses on providing system availability, MSPs and user organizations remain responsible for the recoverability and retention of their data. While the built-in security in OneDrive and other Microsoft solutions is better than nothing, native options are often insufficient to provide the confidence and security of full data protection. A backup solution for Microsoft 365 provides MSPs and businesses with the most efficient and effective way of meeting data protection responsibilities. By deploying your own third-party backup solution for Microsoft 365, you can help maintain control over your customers\u2019 Microsoft 365 data and decrease the likelihood of being held liable in the event of disaster.<\/p>\n

Reasons why MSPs should back up OneDrive for businesses<\/h2>\n

To help you understand the importance of offering backup for OneDrive, here is a list of the top three reasons why you might need one.<\/p>\n

1. PROTECTION AGAINST ACCIDENTAL DELETION<\/h3>\n

Despite increasingly sophisticated technology on the market, any process with an element of human intervention inevitably opens the potential for human error. Accidental deletion is a common error faced by OneDrive users, and one that can have significant consequences for an MSP or business. Accidental deletion accounts for\u00a070% of SaaS data loss<\/a>. If critical information\u2014such as patient records in the healthcare sector\u2014is lost, this can grind business to a halt and possibly do irreparable damage to a company\u2019s reputation.<\/p>\n

Unfortunately, Microsoft 365 and OneDrive don\u2019t always provide the data retention capabilities MSPs require to adequately safeguard their customers\u2019 data. The default recycle bin retention period is limited, which means that if there\u2019s a delay in discovering that something critical has been deleted, this retention period may not be enough to prevent permanent damage from being done. Once the retention period is over, that data will become completely unrecoverable. A backup solution for OneDrive can help your MSP prevent this scenario from affecting customers.<\/p>\n

2. PROTECTION AGAINST INTERNAL THREATS<\/h3>\n

While we may like to think the best of people, especially our employees, not everyone is always worthy of that trust. Even if the possibility of human error is mitigated, there is always the chance that a disgruntled or dishonest employee may purposefully put important data at risk. Provided the employee has access to the company OneDrive, this could be achieved simply by secretly deleting sensitive data and quietly waiting for the recycle bin retention period to end. If this happens, your MSP could face serious consequences, with no way to recover critical data that has now been permanently deleted.<\/p>\n

Given that OneDrive has no way of recognizing malicious deletion from intentional deletion, there\u2019s no available recourse for data recovery once the recycle bin has been emptied. The only way to protect your data in the face of malicious internal activity (such as purposeful deletion) is through a third-party backup solution.<\/p>\n

3. OVER-PRIVILEGED PERMISSIONS<\/h3>\n

A key issue with OneDrive is that its file sharing utility can easily create instances of over-privilege. OneDrive makes it easy for you to share folders and files, and these shares are likely to be confined to the permission levels of Design, Edit, or Contribute\u2014which include the power to delete. The issue with this system is that if you\u2019re not reviewing and trimming these privileges on a continuous basis, you\u2019re likely to expose business data to more people than you realize at any given moment. Many of these people may even have the power to delete files. A backup solution for Microsoft 365 helps ensure that if data is deleted or edited due to over-privileged permissions, the original can be easily restored.<\/p>\n

Choosing windows server backup software<\/h2>\n

To protect your OneDrive data, it\u2019s important to regularly back up OneDrive for Business.\u00a0SolarWinds\u00ae<\/sup>\u00a0Backup\u00a0<\/a>is server and workstation backup software that also serves as a Microsoft 365 backup solution, protecting Microsoft 365 SharePoint, Exchange, and OneDrive. This gives you the opportunity to easily add a new data protection service, extending your potential client base and revenue opportunity.<\/p>\n

SolarWinds Backup is an intuitive tool that offers users the ability to quickly search for and recover what they need without having to file a support ticket with Microsoft. This tool is manageable from a single, web-based dashboard, allowing you to see and manage backup status across your customers, as well as many device and data types.<\/p>\n

This solution helps ensure that Exchange mailboxes are backed up automatically up to six times a day, and backups for OneDrive and SharePoint accounts are performed automatically up to four times a day. By giving you multiple daily restore points, backups are convenient and accurate, allowing you to easily protect customers from risks like accidental deletion and disgruntled employees. Simply choose the restore point you want and execute a rapid recovery.<\/p>\n

In short, while OneDrive does provide a secure data storage solution, it can\u2019t necessarily protect your company from accidental deletion, human error, malicious intent, and other circumstances that might result in data loss. To ensure that customer data is truly protected, MSPs need an additional OneDrive backup solution like SolarWinds Backup. A\u00a030-day free trial<\/a>\u00a0is available for MSPs interested in learning more.<\/p>\n","protected":false},"excerpt":{"rendered":"

Read about the importance of OneDrive backups and find out how your MSP could benefit from offering OneDrive backup.<\/p>\n","protected":false},"author":24,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-6648","post","type-post","status-publish","format-standard","hentry","topic-backup-disaster-recovery"],"acf":[],"yoast_head":"\nThree Reasons Why MSPs Should Offer OneDrive Backup - N-able<\/title>\n<meta name=\"description\" content=\"Read about the importance of OneDrive backups and find out how your MSP could benefit from offering OneDrive backup.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.n-able.com\/it\/blog\/why-msps-should-offer-an-additional-onedrive-backup-solution\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Three Reasons Why MSPs Should Offer OneDrive Backup - 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