DURHAM, North Carolina – May 14, 2019 – SolarWinds, a leading provider of powerful and affordable IT management software , today announced that SolarWinds MSP was awarded a 5-star rating by CRN®, a brand of The Channel Company, in the IT channel publication’s 2019 Partner Program Guide. This marks the 11th year in a row SolarWinds MSP—which is focused on delivering comprehensive, scalable IT service management solutions to managed service providers—has earned the elite 5-star rating from CRN.
The annual Partner Program Guide identifies the strongest and most successful partner programs in the channel today, offered by the top technology suppliers for IT products and services. The 5-star rating recognizes an elite subset of companies that offer solution providers the best partnering elements in their channel programs.
“With 11 continuous years on this prestigious list, our aim is to build upon the strength and success of our partners, ensuring they have all the resources they need to grow their businesses, retain their customers, and maintain their lead as world-class MSPs,” said John Pagliuca, executive vice president, SolarWinds MSP. “We couldn’t be more proud to earn this distinction once again from CRN.”
In the past year, SolarWinds MSP strengthened its managed services product portfolio while launching a number of new services to deliver greater profits, revenue, and success to its MSPs. These services include: the Security Resource Center, a quick and easy way for MSPs to get the information they need about current security issues, trends, and best practices; MSP Pulse, a benchmarking tool that enables MSPs to get a business health checkup and peer comparison; the MSP Institute, a business playbook providing training and tips through business, sales, marketing, and technical tracks from experts and industry leaders; and the MSP Advice Project, a peer-to-peer networking community designed for MSPs to share knowledge, tips, and advice with fellow service providers.
To determine the 2019 5-star ratings, The Channel Company’s research team assessed each supplier’s partner program based on investments in program offerings, partner profitability, partner training, education and support, marketing programs and resources, sales support, and communication.
“With new technologies emerging every year, evaluating which IT vendors to partner with grows increasingly more complex for solution providers,” said Bob Skelley, CEO, The Channel Company. “We are proud the CRN Partner Program Guide has become the trusted resource to identify the most rewarding partner programs and provide crucial insight into their strengths and benefits for the channel.”
The 2019 Partner Program Guide is featured in the April issue of CRN and online at www.CRN.com/ppg.
SolarWinds (NYSE:SWI) is a leading provider of powerful and affordable IT infrastructure management software. Our products give organizations worldwide, regardless of type, size or IT infrastructure complexity, the power to monitor and manage the performance of their IT environments, whether on-premise, in the cloud, or in hybrid models. We continuously engage with all types of technology professionals—IT operations professionals, DevOps professionals, and managed service providers (MSPs)—to understand the challenges they face maintaining high-performing and highly available IT infrastructures. The insights we gain from engaging with them, in places like our THWACK® online community, allow us to build products that solve well-understood IT management challenges in ways that technology professionals want them solved. This focus on the user and commitment to excellence in end-to-end hybrid IT performance management has established SolarWinds as a worldwide leader in network management software and MSP solutions. Targeted for MSPs, the SolarWinds MSP product portfolio delivers broad, scalable IT service management solutions that integrate layered security, collective intelligence, and smart automation. Our products are designed to enable MSPs to provide highly effective outsourced IT services for their SMB end customers and more efficiently manage their own businesses. Learn more today at solarwindsmsp.com
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