What we hear

“There are only so many times you can do a repetitive task. When you’re a junior tech, it’s fun. They’re like ‘I did this! I did this!’, but after you do it a few hundred times, it gets old.”

Jimmy Puckett, Co-Founder, SPINEN
Jimmy Puckett, Co-Founder, SPINEN

“In a lot of cases, communicating value really comes down to having a partner that you can trust.”

Ted Clouser, President and CEO, PCA Technology Solutions
Ted Clouser, President and CEO, PCA Technology Solutions

“I said to the guys, our job is to be more efficient within our customer agreements and deliver better profit under those agreements. And I said, “If we don't automate, we're going to die.”

Paul Foley, Director and Owner, Procision
Paul Foley, Director and Owner, Procision

“By understanding where N-central is going, understanding where my CRM platform is going, my backup solution, AV solution, my EDR, all of my stack, it allows me to have a good understanding of how I can leverage each tool to the best of our ability.”

Ted Clouser, President and CEO, PCA Technology Solutions
Ted Clouser, President and CEO, PCA Technology Solutions

Automated processes must run as promised

Automated processes must run as promised

Patching, maintenance, and remediation are necessary tasks that feel like drudgery. MSPs want to automate these to run them in the background, always with a high degree of success.

“There are only so many times you can do a repetitive task. When you’re a junior tech, it’s fun. They’re like ‘I did this! I did this!’, but after you do it a few hundred times, it gets old.”

Jimmy Puckett, Co-Founder, SPINEN
Jimmy Puckett, Co-Founder, SPINEN

Full visibility is non-negotiable

Full visibility is non-negotiable

Clients trust their MSPs to make business-critical technology decisions on their behalf. Techs need a single, comprehensive view of client environments to take action confidently.

“In a lot of cases, communicating value really comes down to having a partner that you can trust.”

Ted Clouser, President and CEO, PCA Technology Solutions
Ted Clouser, President and CEO, PCA Technology Solutions

Every ounce of efficiency matters

Every ounce of efficiency matters

Automation is key to unlocking efficiency and precision at scale. MSPs need guidance and best practices to instill a mindset and culture of growth and efficiency within their teams.

“I said to the guys, our job is to be more efficient within our customer agreements and deliver better profit under those agreements. And I said, “If we don't automate, we're going to die.”

Paul Foley, Director and Owner, Procision
Paul Foley, Director and Owner, Procision

We need deep workflow integrations

We need deep workflow integrations

Technology management stacks are continuously evolving. MSPs need tools to integrate meaningfully, so they can streamline processes and get full value from the resources they use.

“By understanding where N-central is going, understanding where my CRM platform is going, my backup solution, AV solution, my EDR, all of my stack, it allows me to have a good understanding of how I can leverage each tool to the best of our ability.”

Ted Clouser, President and CEO, PCA Technology Solutions
Ted Clouser, President and CEO, PCA Technology Solutions

Thorough and visible security is a challenge

Thorough and visible security is a challenge

MSPs have quickly become de-facto security providers, and they need to offer comprehensive layered security options that are easy to integrate, deploy, manage, and report on.

Key benefits

‘It's so easy to see a birds-eye view of what's wrong with any of your clients' devices and very easy to troubleshoot those issues, too. … It really doesn't get much easier than that.’

Michael L., CIO, G2
Michael L., CIO, G2

“With [N-central] automation manager, it’s astonishingly easy to script tasks—that’s a big help for our first- and second-level support technicians.”

Oliver Kaspar, Co-founder, Softbox
Oliver Kaspar, Co-founder, Softbox

“The amount of time we spend flipping between our customers and the Microsoft user interface, being able to manage more of that from the N-central interface will definitely save us a lot of time.”

Chris Green, Director of Technology, Bema Information Technologies
Chris Green, Director of Technology, Bema Information Technologies

“The built-in deployment of patching and antivirus is hugely helpful as an MSP. Remote monitoring of the health of critical hardware has enabled us to prevent or quickly remediate issues and problems that would have otherwise caused major downtime.”

Nathan S., Computer Technician, G2
Nathan S., Computer Technician, G2

Monitor anything

Monitor anything

If it’s got an API, N-central can monitor it. Centralize and streamline notifications and ticketing for specific systems or services without the need for separate point solutions.

‘It's so easy to see a birds-eye view of what's wrong with any of your clients' devices and very easy to troubleshoot those issues, too. … It really doesn't get much easier than that.’

Michael L., CIO, G2
Michael L., CIO, G2

Automate like you mean it

Automate like you mean it

Onboard faster and manage complex networks more precisely. Get true scale from not just the one scripting genius, but from processes that help your whole team achieve more every day.

“With [N-central] automation manager, it’s astonishingly easy to script tasks—that’s a big help for our first- and second-level support technicians.”

Oliver Kaspar, Co-founder, Softbox
Oliver Kaspar, Co-founder, Softbox

Bring your own stack

Bring your own stack

Efficiency sometimes means integrating with existing tools. With deep workflow-level integrations and a single interface, techs can save time by working the way they want to.

“The amount of time we spend flipping between our customers and the Microsoft user interface, being able to manage more of that from the N-central interface will definitely save us a lot of time.”

Chris Green, Director of Technology, Bema Information Technologies
Chris Green, Director of Technology, Bema Information Technologies

Protection for hundreds or tens of thousands

Protection for hundreds or tens of thousands

The N-central solution delivers, manages, and monitors layered security solutions, all from a single console. Deploy seamlessly across your clients without limiting your scalabiliy

“The built-in deployment of patching and antivirus is hugely helpful as an MSP. Remote monitoring of the health of critical hardware has enabled us to prevent or quickly remediate issues and problems that would have otherwise caused major downtime.”

Nathan S., Computer Technician, G2
Nathan S., Computer Technician, G2

Use cases

N-central devices list

Onboard new clients

Automatically finding and enrolling devices is simple with our N-central probe technology—use the method that best suits your requirements to bring all your devices under management

  • Deploy with Probe/script/MSI/GPO.
  • Deploy to Microsoft Intune or discover and enroll Microsoft Intune devices.
  • Automatically apply best-practices monitoring and activate alerting.
  • Get an at-a-glance view of the customer’s network with topology mapping.
  • Automate rollout of endpoint protection and backup.
  • Discover devices on the network that should be monitored and managed, or not allowed at all.
N-central device patches

Protect your clients

Deliver a comprehensive security plan with global-to-granular functionality and control.

  • Deploy AV or EDR and manage policies within N-central, addressing missed executions automatically.
  • Cache and serve patches efficiently with the N-central Probe.
  • Configure patch profiles, maintenance windows, and rules.
    • Apply globally or get granular when you need it.
    • Patch on demand or automatically with auto-approval rules.
    • Ignore patches automatically with smart keywords.
    • Get deep visibility with smart patch status.
  • Disk encryption manager: Encrypt disks and report on their status.
  • Deploy and manage N-able Backup.
N-central open session

Create automation policies

Simplify automation with Automation Manager’s easy drag-and-drop no-code policy builder. Build your business with accurate, repeatable processes.

  • Empower your entire team to easily automate with Automation Manager’s low-code policy builder.
  • Simplify the creation of complex policies with the drag-and-drop builder.
  • Use 100+ prewritten automated tasks as-is or as templates for new tasks.
  • Use PowerShell, Visual Basic, or Bash scripting for complete control.
  • Set up automatic policies for self-healing or create templates for on-demand fixes.
  • Use our Automation Cookbook to get started with hundreds of scripts or Automation Manager Policies (AMP).
N-central tickets

View and Update PSA tickets from N-central

Get more accomplished with N-central streamlined PSA integrations. There’s no need to jump back and forth between tools.

  • Automatically create tickets for monitored devices and services.
  • Prioritize critical tickets to reduce their impact on clients.
  • View devices’ existing tickets.
  • Update tickets directly from the device view in N-central.
  • Export device asset information to PSA
  • Generate billable items for your clients.
N-central templates

Configure monitoring and service templates

Solve problems before they happen, bringing increasing precision to your operations.

Automatically discover the services that require monitoring across your fleet or use granular controls to configure exactly what you need. Best-practices monitoring and alerting are configured automatically, continually improving your business.

  • Manage service thresholds granularly.
  • Configure self-healing actions to your exact needs.
  • Apply built-in service templates to one device or your entire fleet.
N-central console

Provide remote access support

N-central gives you choices so you can help clients efficiently and effectively, with multiple options to fit the task at hand.

  • Use Take Control remote screen sharing for troubleshooting Windows, macOS, and Linux devices.
  • Perform file transfers, remote command-line operations, or background service management without interrupting end users’ workdays.
  • Connect to a Windows device with Microsoft Remote Desktop.
  • Connect to macOS or Linux devices via SSH.
  • Connect to managed network devices via reverse-proxied web sessions. There’s no need for VPN for a quick firewall or switch configuration change.
N-central custom service

Monitor network devices and cloud services

N-central is the ticket to managing your connected business.

  • Tap AMP-based integration to monitor and alert on cloud-managed devices from your Cisco Meraki dashboards.
  • Use any APIs, webhooks, PowerShell, or Bash script to create a service in N-central and begin monitoring it and alerting on it.

What’s included

Explore the N-able N-central platform

N-able N-central gives you the power to manage massive, complex networks with simplicity and strength. It’s loaded with features and functionality that will take your remote monitoring and management and IT security to the next level. Build your reputation and business by protecting bigger clients and challenging networks.

  • Endpoint detection and response
  • Network topology mapping
  • Remote access and monitoring
  • Patch management
  • Backup manager
  • Automation manager
  • Security manager
  • Report manager
  • Mobile manager
  • Mobile app
  • NetPath
  • Microsoft Intune + N-central

Integrations

Configure Microsoft Intune device policies and get a clear view of all your customers' devices right from your N-central dashboard.
N-able N-central and N-able RMM
integrate with ConnectWise Manage. Automatically create tickets, export device asset information, and generate
billable items for your customers
Cisco Meraki seamlessly integrates with N-able N-central. Easily discover Cisco Meraki devices from within their N-central dashboards, while standardizing monitoring and alerting.

See it in action

Why N-able N-central

While you’re looking out for your clients, we’re looking out for you. The N-central platform can save you hundreds of hours, improving your profitability. Use our key resources and strategic support to level up your business. Grow more than you ever thought possible with the MSP Institute.

  • Platform advantage with key integrations.
  • Easy-to-use automation.
  • More flexible, reliable patching.
  • Monitor anything.

Ways to get started

  • Try for free
  • Talk to sales
  • Get a quote

Ways to get started

Get hands-on with our platform

  • No credit card required.
  • Login info sent directly to your email.
  • Access free technical support during your trial.

Ways to get started

Connect with our experts

  • Share your challenges and goals and get targeted advice.
  • Find a custom solution to help you get started or help you grow.
  • Get information on pricing.

Ways to get started

Move your business forward

Tell us about your business and we’ll put together an N-able N-central plan that works for you.