Mytech Partners transitioned from a legacy, labor-intensive backup solution to Cove Data Protection to reduce operational overhead, improve reliability, and scale data protection operations alongside their growing MSP business. By moving away from constant manual intervention and troubleshooting, the team reclaimed significant time while strengthening their ability to support swift, secure recovery for customers of all sizes.
  • Employees: ~150
  • Founded: 2000
  • Customer since: 2018
  • N-able solutions: Cove, N‑central, EDR

About Mytech Partners

Mytech Partners transitioned from a legacy, labor-intensive backup solution to Cove Data Protection to reduce operational overhead, improve reliability, and scale data protection operations alongside their growing MSP business. By moving away from constant manual intervention and troubleshooting, the team reclaimed significant time while strengthening their ability to support swift, secure recovery for customers of all sizes.

Challenge

Mytech Partners prior backup solution required frequent manual intervention and ongoing troubleshooting to maintain image chains. To save time and focus on other strategic projects, the Mytech team sought a solution that inherently delivered data resilience: off-site copies, DR capabilities, and optional local recovery that didn’t require constant oversight.

Results

Cove met Mytech’s main needs from the outset: highly efficient backups, immutable and isolated copies, DR capabilities, and optional local storage for quick restores. Switching to Cove cut backup troubleshooting from one to two hours daily to one to two hours per week.

Estudio de caso

Mytech Partners Cut Backup Management Time to 1-2 Hours Per Week with Cove
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