- Mac, Linux, and M365 backup add-ons
- Datto appliance for real DR
- Appliance storage and forklift upgrades
N‑able vs Kaseya 365
The bundle looks complete. The gaps show up under pressure.
A ransomware hit, a compliance audit, a 3am alert. That’s when a stitched-together bundle starts to fail. IT service providers choose N‑able for backup across every OS, a SOC that remediates, open AI, and flexible contracts.
Resilience is an architecture, not a bundle
Most breaches trace back to the same thing: gaps between systems, teams, and responsibilities. A patchwork of acquired tools that occasionally talk to each other isn’t a security strategy. It’s optimism with good branding.
Explore integrations
Open by design
Plug in the tools your clients already run: Autotask, IT Glue, Halo PSA, Rewst, Auvik. Your stack stays yours.
Découvrir N‑central
AI in your environment
N-zo answers questions about live device data in plain language, and we're the first UEM vendor to ship an open MCP server.
Learn more
Contracts that work for you
Month-to-month, or 1, 2, or 3-year terms. No auto-renewals, no high-watermark billing, no clauses about contacting your clients if you leave.
What you're actually getting
Kaseya 365 markets a complete bundle. Here’s what’s included on each side, and what’s quietly missing.
Kaseya 365
Backup & Recovery
Backup coverage
Windows, Mac, Linux, and M365 in one dashboard. One price. Automated recovery testing.
Windows only in bundle. Mac, Linux, and M365 are paid add-ons. Full DR needs a Datto appliance.Add-ons required
DR testing
Automated screenshot verification and virtual standby. Tested recovery, not assumed.
No automated recovery testing.
Endpoint Management
Patch management
Granular control: OOB updates, CVSS scoring, reboot control, audit trails.
Documented reliability gaps and false compliance reports.
Vulnerability management
Built-in continuous scanning across 900+ apps on Windows, macOS, and Linux. CVSS, EPSS, and KEV prioritization.
No continuous scanning. Third-party patching is Windows-heavy and macOS is often manual.
Automation
Drag-and-drop Automation Manager, a 700+ script library, and AI-assisted scripting.
Script-based only. No GUI automation tool.
Apple / macOS
Full Apple MDM and ABM, zero-touch enrollment, OS updates, and config profiles. Out of the box.
Basic macOS only. No Apple MDM. Add-on required
AI & operations
N-zo queries live device data and guides remediation. Open MCP server connects Claude, ChatGPT, or Copilot. Industry first
No embedded AI for endpoint management. No open MCP server. No open standard
Ecosystem
Open: Autotask, IT Glue, Halo PSA, Rewst, ConnectWise, Auvik, SaaS Alerts.
Closed ecosystem. Integrations become leverage at renewal.
MDR & security operations
MDR / SOC
Adlumin SOC detects, hunts, and remediates. AI investigates 90%+ of threats automatically. Full remediation
RocketCyber: alerts and guidance only. Your team remediates every time. Alert-only
SIEM / SOAR / UEBA
Built into the Adlumin platform as one security operations environment.
Not included. Separate tools required for each.
Cyber warranty
Up to $100K covering ransomware and BEC incidents. Backed in writing
No cyber warranty. Incident cost lands on you. No coverage
EDR
SentinelOne: Gartner-recognized and insurer-accepted. Industry validated
Infocyte: not in MITRE ATT&CK Evaluation. Not accepted by major cyber insurers. Coverage risk
Endpoint rollback
Automated rollback in SentinelOne EDR. Ransomware reversed, no technician needed.
No automated rollback. Manual remediation by your team.
Compliance & commercial
Compliance reporting
Out-of-box PCI DSS and HIPAA. Exportable and audit-ready.
Additional tooling required for regulated environments.
Contract terms
1, 2, or 3-year terms or month-to-month. No auto-renewal. No high-watermark billing. MSP-friendly
3-year auto-renewing. High-watermark billing. Documented mid-term increases. Lock-in by design
A discount price isn't a lower cost
The bundle rate is the opening bid. The real cost shows up later, in add-ons, tool sprawl, and the labor to bridge what’s missing.
Backup gaps → added cost
Security gaps → added cost
- Skilled staff for SOC remediations
- SIEM, SOAR, and UEBA bought separately
- Incident costs with no warranty backstop
- Compliance tooling for regulated clients
Contract traps → hidden cost
- 3-year auto-renewing terms
- High-watermark billing
- Documented mid-term increases
- Client-contact clauses on exit
Real reasons
These patterns come from real competitive displacement scenarios: the moments where the Kaseya gaps became undeniable.
The winning question
“Does your cyber insurer accept Infocyte as a validated EDR?”
The winning question
“Are you paying for tools you don't deploy, and missing the audit trail you need?”
The winning question
“What happens to your contract term every time you onboard a client?”
The winning question
“How many hours a week does your team spend on tasks AI could do in seconds?”
The insurance wake-up call
The insurance wake-up call
An MSP running Datto EDR plus RocketCyber learned their insurer wouldn’t credit their EDR. The premium was at risk, and the client conversation changed overnight.
The winning question
“Does your cyber insurer accept Infocyte as a validated EDR?”
The compliance MSP
The compliance MSP
Healthcare and government clients with non-negotiable HIPAA reporting. The frustration: paying for tools they never deployed, with no audit trail for the ones they did.
The winning question
“Are you paying for tools you don't deploy, and missing the audit trail you need?”
The contract escape
The contract escape
Two years in, every new client they onboarded extended their Kaseya term. Adding clients made the trap worse. Their word for it: entrapped.
The winning question
“What happens to your contract term every time you onboard a client?”
The AI efficiency gap
The AI efficiency gap
Four hours a week on manual CVE checks, troubleshooting, and QBR prep. In the demo, N-zo answered « Am I affected by this CVE? » in seconds and drafted the exec briefing.
The winning question
“How many hours a week does your team spend on tasks AI could do in seconds?”
500,000+
businesses protected
140+
countries worldwide
$100K
cyber warranty included
Because we know an alert isn't a fix.
-
Adlumin detects, hunts, and remediates
90% of investigations handled automatically. SOAR playbooks isolate threats without waiting on your team. RocketCyber only sends the alert. -
Full kill-chain visibility
Endpoints, networks, identities, cloud, and user behavior. The whole attack surface, not a slice of it.
Ready to build on an architecture that holds when it matters?
Join 500,000+ businesses protected by N‑able. Flexible partnership terms, world-class support, and a platform built for IT professionals who take resilience seriously.