The Long Game: Building the MSP of the Next Decade

We’re excited to announce the dates for our Business Transformation Fall Program, taking place October 13–15, 2026.  We’re headed back to the Sheraton Grand Wild Horse Pass in Phoenix, Arizona!  

Once a year, we bring the N-able Business Transformation community together in one room — not a trade show floor, but a curated executive gathering where MSP owners and leaders can be candid about what’s working.

Every vendor is racing to talk about AI and the « MSP of the future. »  We wanted to do something more honest and more useful: a single narrative built around the five forces reshaping our business — the ones every owner needs a plan for.  Each session, story and workshop ladders up to that arc, so you leave with a roadmap, not a highlight reel.

What we’ll dig into

• Operations & AI — how agentic AI changes what your techs do, and what you can deliver at scale

• Go-to-market — selling outcomes, not hours, to a fast-changing SMB buyer

• Product & service mix — what’s becoming table-stakes, and where your next opportunity is

• People & staffing — how to staff, reskill and lead a team when AI shifts the work

• Risk & compliance — turning CMMC, regulation and AI governance into revenue, not just cost

Built the way you asked for

• Show-and-tell, leveled up — a handful of your peers walking through one real thing they built or changed, curated, and coached so it lands

• Fast, interactive formats — rapid-fire « one thing I changed this year » rounds and a future-ready game-show close that keep the energy up

• Time to work, not just watch — interactive, hands-on sessions built to send you home with something you can act on, not just a notebook of ideas

This year’s program brings together around 80 executives — and rather than seat you in an audience, we’ll settle you into small groups throughout the program, so the conversation stays candid and everyone has a voice.  Expect a welcome reception and dinner, working sessions led by fellow MSPs, and plenty of time to compare notes with people wrestling with the same decisions you are.

Interested?  Fill out the qualification form next!

Note: The program costs are covered by N-able.  You’re only responsible for your hotel room and travel expenses.