Busy Township IT Team Relies on Cove Data Protection
- Employees: 350
- Founded: 1745
- Customer since: 2023
- N-able solutions: Cove Data Protection , N‑central , MSP Manager
About Franklin Township
Franklin Township, in Somerset, New Jersey, supports 350 end users across multiple agencies and locations with a team of five dedicated IT professionals led by Director of Information Technology Robert McQueen. With so many devices, applications, and users to support, they don’t have time to waste on unreliable backups. That’s where Cove Data Protection shines. “Backups with Cove are much quicker than other products I’ve used,” McQueen said. “It’s a time-saver, you can test your backups, and the interface is intuitive. The rollout was easier than I expected, much easier than with other products.”
Challenge
The Township IT team is small and quite busy, and was spending too many hours managing backup. They needed to find a more reliable solution that would reduce helpdesk inquiries and engineering requests, freeing them up to tackle other important issues.
Results
Thanks to Cove, Franklin Township’s IT team is saving a lot: time, previously spent investigating failed backups; money, that previously went towards owning and maintaining an on-premise backup appliance; and worry, knowing their backups are working and ready to recover when needed.
