Plus One Technology: IT That Works for People
A customer case study highlighting how Plus One Technology, an MSP partner, uses N-able solutions to streamline daily operations, reduce alert noise, and integrate security and recovery into everyday service delivery—supporting consistent outcomes and long-term customer trust.
- Taille de l’entreprise: 11
- Création: 2005
- Partenariat depuis: 2007
- Solutions N-able: N-sight, Adlumin MDR, Cove, EDR, DNS filter
À propos du Plus 1 Technology
A customer case study highlighting how Plus One Technology, an MSP partner, uses N-able solutions to streamline daily operations, reduce alert noise, and integrate security and recovery into everyday service delivery—supporting consistent outcomes and long-term customer trust.
Défi
Plus 1 Technology needed a consolidated IT toolset that automates day-to-day work, so the team can stay focused on customer experience with fewer interruptions.
Résultats
Over the past three years, Plus 1 reduced alert tickets requiring human involvement by approximately 75%. Roughly 80% of technician work now happens in a single operational environment.
Étude de cas
Plus One Technology: IT That Works for People