The TOPdesk integration streamlines incident management by automatically creating and updating TOPdesk incidents based on active issues detected in N-able™ N-central®.
Key Integration Features
Automatically detects active issues in N-central and creates detailed incidents in TOPdesk.
Keeps TOPdesk synchronized as active issues evolve—updating, closing, or reopening incidents based on N-central activity.
Reduces manual effort and accelerates service response with aligned RMM and ITSM workflows.
Ensures consistent and accurate incident records by linking N-central alerts directly to TOPdesk service processes.
About the partner
TOPdesk is a Delft-based developer and supplier of service management software, founded in 1997 and trusted worldwide for efficient incident and service management.