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Integrations / TOPdesk

TOPdesk Integration

The TOPdesk integration streamlines incident management by automatically creating and updating TOPdesk incidents based on active issues detected in N‑able™ N‑central®.

Key Integration Features

  • Automatically detects active issues in N‑central and creates detailed incidents in TOPdesk.
  • Keeps TOPdesk synchronized as active issues evolve—updating, closing, or reopening incidents based on N‑central activity.
  • Reduces manual effort and accelerates service response with aligned RMM and ITSM workflows.
  • Ensures consistent and accurate incident records by linking N‑central alerts directly to TOPdesk service processes.

About the partner

TOPdesk is a Delft‑based developer and supplier of service management software, founded in 1997 and trusted worldwide for efficient incident and service management.

Integration categories

Professional Services Automation

Integrates with

N‑central RMM

Resources

N‑central–TOPdesk Integration Overview
TOPdesk Marketplace
Integration developed by TOPdesk