How to patch your systems correctly
Monitoring patching has always been a challenge—you need to get the sensitivity right or there will be too much noise. N-central Automation Nerd Jason Murphy looks at how to set...
7 lessons to help you sharpen your sales skills
Head Sales and Marketing Nerd Stefanie Hammond offers some opening advice on seven things MSPs can focus on to hone their sales skills.
Most common automation requests and how to solve them: Ep 3
What do you do when you try to connect to your remote user only to discover that your admin account doesn’t exist? Thankfully Marc-Andre Tanguay has an automation policy for...
5 features to look for in IT asset management tools
With so many IT asset management software options to choose from on the market today, keeping these five features in mind may help your MSP in its search.
April 2021 Patch Tuesday: Four More Exchange Vulnerabilities Resolved
Lewis Pope takes a look at this month’s Patch Tuesday release from Microsoft. There are 110 fixes, with 19 listed as critical.
Data recovery: Part 2—Targeting Amazon (AWS EC2) for data recovery
In the second part of his data recovery series, Eric Harless looks at data protection and recovery in the AWS public cloud with N-able Backup.
Layered security in 2021, part one: The current landscape
In the first part of our blog series looking at building a layered security provision, we look a the foundational elements of the modern security stack for MSPs.
8 Great Tips to Maximize Network Bandwidth
Bandwidth is a precious resource for enterprise-level companies. Here are some key strategies for maximizing your customers’ bandwidth.
DearCry Ransomware Review
Following the discovery of the ProxyLogon Exchange vulnerabilities, Microsoft Security Intelligence has identified another campaign targeting unpatched Exchange Servers—this time to deliver DearCry ransomware. Of unique note here is that these DearCry...
PSA vs ITSM vs ESM: Part 2—Which is the right fit for your MSP?
In the second part of this blog series, I’m going to look at the differences between PSA, ITSM, and ESM platforms in more detail so you can get a better...
4 ways PSA software helps MSP businesses
As the managed services provider (MSP) market grows and companies have more options when it comes to managed services, it becomes even more important for MSPs to do everything they...
12 Ways to Secure PII Data That MSPs Should Know
Find out how your MSP can help secure PII data, why it’s important for your industry, and how certain software can help you achieve optimal PII data security.
PSA vs ITSM vs ESM: Part 1—What do they do?
Much like anything in information technology—or IT—we live by the abbreviation of complexity. We do our very best to take things that are complex in nature and simplify them or...