3 tips to enhance remote access security
To help protect customers and their data during remote support sessions, MSPs should implement these three security best practices.
3 steps to find new revenue opportunities from your customers’ digital evolutions
As you build toward the next phase of your evolution as an MSP, Luis Giraldo looks at three areas you can focus on for opportunities to build revenue.
Why automation is key if you’re looking to scale your business
Automation can help you drive efficiencies that can help you profitably scale your business. David Weeks examines the human cost of supporting your customers.
Automation policy spotlight: monitoring battery capacity
Degraded battery life can really impact portable devices; and MSPs need to help customers keep on top of it. Marc-Andre Tanguay has an automation script to help.
Linux Vulnerability CVE-2021-33909 (Sequoia) and N-central
As more information comes to light about the recently disclosed, local privilege escalation Linux vulnerability, Sequoia, Lewis Pope keeps our partners in the loop.
5 things you can do to improve your customer support (part 2)
Jason Murphy concludes his look at five things you can do to up the game on your customer support, with a focus on automation.
User requests and what I suggested—Episode 5: Disk Defragmentation
This blog series looks at the most common automation tasks we get asked about, and today’s post will focus on disk defragmentation.
M&A—are MSPs the new gold rush?
We’re continuing to see high levels of private equity money being invested into the MSP market. David Weeks looks at how MSPs can ride this wave.
MarketBuilder: How marketing can win you more consistent leads
Taking your marketing to the next level to build a solid pipeline of leads is always a challenge, David Poole explains how MarketBuilder can help.
5 things you can do to improve your customer support (part 1)
Over the next two blogs, Jason Murphy details five things you can do to up the game on your customer support.
Should Intune Be Part of Your Tech Stack? Time to Make a Choice
You might think adding a new management domain to your daily workload won’t be worth the headaches—but that isn’t the case with Intune, says Luis Giraldo.
July 2021 Patch Tuesday: PrintNightmare and 117 Security Vulnerabilities
Following the scare caused by the Print Spooler at the beginning of the month, Lewis Pope takes a look at that and more in this month’s Patch Tuesday release.
How you can harden your N-central server
Jason Murphy offers a checklist of tips to help you review the security of your N-central platform and ensure you’re meeting some of these best practices.