How N‑able Helped PSD Net Revolutionize the Way They Work
- Employees:
- Founded: 2002
- Customer since: 2009
- N-able solutions: N‑central, Cove Data Protection, Passportal
About PSD Net
PSD Net was originally founded in the UK in 2002 by Ian Hawkins and partners as a break-fix service provider. To better leverage itself as a one-man operation, PSD Net integrated N‑able products like Cove Data Protection and Passportal in 2009 and has been reaping the benefits (and revenue) ever since.
Challenge
Before deploying N‑able products, PSD Net faced significant operational challenges, primarily related to the inefficiency of travelling to client sites for troubleshooting and maintenance.
Results
Since integrating the N‑able suite of products, PSD Net has experienced substantial improvements in efficiency and service delivery. The remote capabilities of N‑central have been particularly transformative. “I’ve saved around 50% in terms of support time, so I can now spend more time in the office,” Ian explained. The extra time has enabled PSD Net to take on more clients and larger projects without the need for additional staff.
