In the second blog in this series, I’m going to revisit some of the key moments of wisdom and inspiration, from the second half of Season One of our Now That’s IT Podcast.
If you haven’t read the highlights from the first half of the season, check out the blog here: Now That’s IT, Season 1 Highlights—Part 1
Chris Massey is Senior Product Marketing Manager at N‑able and presenter of our Now That’s IT Podcast
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Episode: Side 11: Hustle to Successful MSP—Matt Hutter on Starting and Growing His Business Matt Hutter discusses the evolution of his business from a side project to a successful MSP. He highlights the significance of dedication and the gradual process of building a client base and services that cater to market needs. Matt says: « Starting as a side hustle, it was all about taking one step at a time, understanding what our clients needed, and growing our services to meet those needs. It’s a marathon, not a sprint. » Listen on Apple, Spotify, or watch on YouTube. |
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Episode 12: Becoming the M&A Guy—Australia’s Ryan ‘Fuzzy’ Spillane’s MSP Journey Ryan ‘Fuzzy’ Spillane shares his journey through the MSP space, focusing on his experience of M&A. He emphasizes the importance of understanding the value of a business and the strategic growth that can come from smart acquisitions. Ryan says: « Mergers and acquisitions aren’t just about growing bigger; they’re about growing smarter. It’s about finding the right fit and the right value that can add to your business. » Listen on Apple, Spotify, or watch on YouTube. |
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Episode 13: Creating Strong Company Culture—Andrew Hollister of Simpletech Innovations Andrew Hollister discusses the significance of building a strong company culture and how it can drive the success of a business. He highlights that a positive culture fosters employee engagement and satisfaction, which in turn can lead to better customer service and business growth. Andrew says: « Our focus on culture is about creating an environment where our team can thrive. When they’re happy and engaged, they deliver their best work, which makes our clients happy too. » Listen on Apple, Spotify, watch on YouTube. |
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Episode 14: The Why Behind IT – John Joyce of CRS Technology Consultants In this interview, John Joyce emphasizes the importance of understanding the ‘why’ behind IT solutions. He believes that grasping the underlying reasons for technological implementations can lead to more effective and meaningful outcomes for clients. John says: « It’s not just about the technology. It’s about understanding the reasons, the motivations, and the goals that our clients have. That’s the ‘why’ that drives us. » Listen on Apple, Spotify, or watch on YouTube. |
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Episode 15: The Intern CISO—Dave McKinnon on Leadership, Trust, and Cybersecurity Dave McKinnon discusses the critical role of trust in leadership, especially within the realm of cybersecurity. He highlights how building a culture of trust can empower teams and enhance security measures. Dave says: « In cybersecurity, if you don’t have trust, you don’t have anything. It’s the foundation upon which everything else is built. » Listen on Apple, Spotify, watch on YouTube. |
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Episode 16: Perseverance People—Ted Clouser of PCA Technology Solutions Ted Clouser emphasizes the importance of perseverance in the IT industry, especially when it comes to overcoming challenges and setbacks. He shares his personal battle with depression, and gives insights into how staying committed to one’s goals and values can lead to success. Ted says: « We’ve had some dark days, but it’s the perseverance through those days that has made all the difference. » Listen on Apple, Spotify, watch on YouTube. |
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Episode 17: Unlocking MSP Growth through Peer Groups: Scott Bernoudy of Open Approach Scott Bernoudy discusses the transformative experiences that have shaped the development of his MSP business. A key takeaway from this episode is the importance of embracing change and the value of peer groups in driving business growth. Scott says: « I have shifted so many aspects of my company; how we’re managing, how we’re building, the sort of tools we’re gonna use, the way we do things, and it has been the most transformative, positive set of experiences in my whole career in the company and I’m not just making that up to fluff up your podcast. » Listen on Apple, Spotify, or watch on YouTube.
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