What Do Our Users Love About Cove Data Protection?

At N‑able’s recent Empower partner event in Prague, we took the opportunity to ask some Cove Data Protection users what they actually think about the product. Naturally, we were pleased to hear so many positive comments, but we also found that their reasons for choosing Cove varied, as did the capabilities they value most.

Here’s a little sample.

Thijs Mos, founder and CEO of Netherlands-based IT Synergy, says that with Cove he’s found “the Valhalla of backup.” They previously had nearly a dozen different backup products in use, and looked carefully for one solution they could use across the board, for all their customers and all their data sources. “With Cove we have one tool to back up everything,” he said. “Work is much easier now, and we really loved the support we got during onboarding.”

James Cripps, CEO of Enhanced in Dorset, UK, was initially interested in Cove because it was commercially more attractive than their previous backup product, but now sees the major benefit in time savings. “I think one of the most difficult things, if you’ve got a lot of servers and services for your clients, you have to constantly look at staffing costs versus margin,” James explained. “If you can spend less time having to service something, that’s a better place to be. Cove is very reliable, and has saved us time.”

Simon Beckett, managing director of DynaCom IT Support Ltd, also based in UK, echoes the importance of time savings with Cove. “The key impact of Cove on our business is consistency”—it works the way we work. We have a single dashboard across multiple types of services, and we can do test restores really, really easily with Cove, which gives us confidence, gives our customers confidence, and saves us massive amounts of time,” Simon commented. “Let’s be honest, who doesn’t want some time back? I don’t know any business owner who says, ‘I’ve got too much time’.”

Lee Robinson, co-founder and director of Meta Eagle, in Birmingham, UK, chose Cove because as an engineer himself, he’s had a lot of experience with other backup products, and knows just how troublesome and time-consuming some of them can be. “Cove just works. It’s easy,” Lee said. “It’s a great product. You get a holistic view of what’s backed up, of what errors there might be. In our office we’ve got it on a big monitoring screen, so we can see what’s going on in real time. We’re able to be proactive and be sure the backups are going to work, and therefore when and if we need to do a restore, we can be confident.”

These are just a few of many comments about Cove. For a personal demo, or to try Cove for yourself, visit https://www.n-able.com/products/cove-data-protection.

Carrie Reber is senior product marketing manager for N‑able.