Lemontree chose N-central to drive customer satisfaction and managed services excellence
- Taille de l’entreprise: 75
- Création: 1998
- Partenariat depuis: 2011
- Solutions N-able: N-central
À propos du Lemontree
Lemontree was growing, and their customers’ IT needs were becoming more complex. They needed things smarter, faster, and more efficient. They turned to N-central and never looked back. See how Lemontree has maintained a 9.4 customer satisfaction score for over ten years—and how N-central helped make it possible in our latest case study.
Défi
In the early 2010s, Lemontree faced a turning point. As their customers’ IT needs became more complex, and demand for managed services began to rise, they saw an opportunity to transform.
Résultats
Over a decade later, Lemontree and N-able have forged a strong relationship with N-central as the backbone of their services. Lemontree has a 9.4 customer satisfaction score, sustained over 10+ years, they are able to quickly and easily onboard new customers at scale, and they’ve improved issue resolution times.
