Lemontree chose N‑central to drive customer satisfaction and managed services excellence
- Employees: 75
- Founded: 1998
- Customer since: 2011
- N-able solutions: N‑central
About Lemontree
Lemontree was growing, and their customers’ IT needs were becoming more complex. They needed things smarter, faster, and more efficient. They turned to N‑central and never looked back. See how Lemontree has maintained a 9.4 customer satisfaction score for over ten years—and how N‑central helped make it possible in our latest case study.
Challenge
In the early 2010s, Lemontree faced a turning point. As their customers’ IT needs became more complex, and demand for managed services began to rise, they saw an opportunity to transform.
Results
Over a decade later, Lemontree and N‑able have forged a strong relationship with N‑central as the backbone of their services. Lemontree has a 9.4 customer satisfaction score, sustained over 10+ years, they are able to quickly and easily onboard new customers at scale, and they’ve improved issue resolution times.
