November 2024: Head Nerd Bootcamp and Office Hours Agenda
By N‑able
Check out everything our Head Nerds have to offer in November. And, don’t forget that if you missed any session last month you can catch up on all the recordings of previous sessions in the Learning tab in N‑ableMe!
Reserve Your Seat for an N‑able Boot Camp
Join us each month for a diverse array of virtual events covering both business and technical subjects. Be part of the experience by signing up for our upcoming sessions! Here’s a full listing of everything that’s happening this month.
Click on the links to read more and register:
- November 5: Co-Managed IT Services—Pricing and Programs, Part 1
- November 7: Co-Managed IT Services—Building your GTM Strategy, Part 2
- November 12: Cloud Commander—Onboarding and Offboarding Users
- November 14: Intro to Security Controls and Baselines
- November 19: Unlocking Potential: Harnessing Custom Properties in N‑central
- November 21: Mastering Monitoring in N‑central: Your Path to Proactive IT Management
- November 26: Cove Data Protection: API Basics
- Office hours
Co-Managed IT Services: Pricing and Programs, Part 1—November 5, 2024
Managing the complexity of IT networks, system requirements, cybersecurity changes, compliance regulations, patch updates, Microsoft 365, software applications, SaaS computing, and hardware assets can be a lot for one tech to deal with on their own. Co-managed IT services is a model that provides businesses with a unique opportunity to collaborate and partner with an experienced MSP to deliver additional technical assistance and resources where needed, or to help to fill a knowledge gap where a specific skillset might be missing from their internal team. Join Stefanie and Lewis for Part 1 of this two-part series on Co-Managed IT Services.
- Session 1 08:30-11:30 ET (14:30-17:00 CET)
- Session 2 13:00-15:30 ET (19:00-21:30 CET)
Register here
Return to listing
Co-Managed IT Services: Building your GTM Strategy, Part 2—November 7, 2024
Co-managed IT services is a non-threatening business arrangement where an MSP “partners” with an organization’s internal IT department to supplement AND complement their skillsets with the goal of helping them maximize their overall technological efficiencies and helping to better manage their HR costs. This Boot Camp is the second of a two-part series focused on how to build, price, and sell co-managed services to mid and upper enterprise organizations that can be used to help expand your MSP practice.
- Session 1 08:30-11:00- ET (14:30-17:00 CET)
- Session 2 13:00-15:30 ET (19:00-21:30 CET)
Register here
Return to listing
Cloud Commander: Onboarding and Offboarding Users—November 12, 2024
Learn about two separate methods for Onboarding and Offboarding motions for your client’s users in Cloud Commander. The first will focus on using the Cloud Commander Dashboard and its identity features. The other will show how to use Power Automate to perform actions and the templates N able provides in the User Manual.
- Session 1 08:00-19:00 ET (14:00-15:00 CET)
- Session 2 13:00-14:00 ET (19:00-20:00 CET)
Register here
Return to listing
Intro to Security Controls and Baselines—November 14, 2024
The impact of cybercrime and nation-state backed attacks has underscored the critical need for robust security measures in businesses of all sizes that were reserved for enterprise businesses only a few years ago. Join N able Head Nerd Lewis Pope as he introduces foundational concepts for effective security controls, establishing security baselines and the skills that operations and security teams should be developing to improve their ability to address modern cyber threats.
- Session 1 08:00-09:00 ET (14:00-15:00 CET)
- Session 2 13:00-14:00 ET (19:00-20:00 CET)
Register here
Return to listing
Unlocking Potential: Harnessing Custom Properties in N‑central—November 19, 2024
Explore the transformative power of custom properties in our latest focused Bootcamp. Learn how to create, manage, and utilize custom properties to tailor your monitoring and management processes to the specific needs of your clients. Our experts will share practical insights, step-by-step guides, and real-world examples so you can deliver customized solutions, improve efficiency, and add significant value to your services. Join us and discover how custom properties can elevate your IT management game.
- Session 1 08:00-09:00 ET (14:00-15:00 CET)
- Session 2 13:00-14:00 ET (19:00-20:00 CET)
Register here
Return to listing
Mastering Monitoring in N‑central: Your Path to Proactive IT Management—November 21, 2024
Designed to transform your IT management capabilities, our latest dedicated Bootcamp covers everything you need to know about leveraging N central’s powerful monitoring tools to maintain performance and minimize downtime. Our experts will guide you through best practices and advanced techniques to give you the knowledge and skills to deliver superior service and ensure your clients’ networks run smoothly.
- Session 1 08:00-09:00 ET (14:00-15:00 CET)
- Session 2 13:00-14:00 ET (19:00-20:00 CEST)
Register here
Return to listing
Cove Data Protection: API Basics—November 26, 2024
Join Head Nerd Eric Harless as he gets you started using the Cove Data Protection – Json API for monitoring and reporting. In this session, you will learn about the Json API and PowerShell wrapper for API authentication, adding customers, enumerating device statistics, and generating reports.
- Session 1 08:00-19:00 ET (14:00-15:00 CET)
- Session 2 13:00-14:00 EDT (19:00-20:00 CET)
Register here
Return to listing
Head Nerd 2024 Office Hours
In addition to our Boot Camp series, the Head Nerds host drop-in Office Hours where you can participate in discussions with them. Join in and be a part of the conversation!
N‑central – November 5, 2024
Each month, join our Head Nerd, Paul Kelly, and Product Management guests to get help with your platform or whatever you need! You can ask about patching, deployment, automation, scripting, best practices, Apple Device Manager, what other MSPs do, etc. We will also walk you through some recently added automation policies and will help you build the policy you need for your business.
11:00-12:00 ET (17:00-18:00 CET)
N‑sight RMM – November 7, 2024
Join Head Nerd Joe Ferla and ask him for help with your platform for whatever you need! You can ask about patching, deployment, automation, scripting, best practices, what other MSPs do, etc. We will also walk you through some recently added automation policies and will help you build the policy you need for your business.
11:00 – 12:00 ET (17:00 – 18:00 CET)
Cove Data Protection – November 12, 2024
Join Head Backup Nerd Eric Harless to ask him how to get the most out of your backup and recovery strategy. Get more out of the product you already have. Let him show you how to maximize efficiencies with your backup solution today!
11:00 – 12:00 ET (17:00 – 18:00 CET)
Security – November 14, 2024
Join Head Security Nerd Lewis Pope as he provides you with a monthly security update that includes patch Tuesday information and other security news you need to be aware of. Then take the time to ask him about that or other best practices for keeping your customers safe.
11:00 – 12:00 ET (17:00 – 18:00 CET)
Business – November 19, 2024
Join our Head Sales and Marketing Nerd Stefanie Hammond as she lends you her 16 years of experience helping MSPs build offerings, pricing, and go-to-market strategies. Learn why your programs are stopping your customers from moving up to the next level, what you can do to maximize your margins, and sales tips and tricks the more successful MSPs use to win deals.
11:00 – 12:00 EDT (17:00 – 18:00 CEST)
Operational Efficiency – November 21, 2024
Efficiency is one of the primary differences between average MSPs and best-in-class MSPs and is often one of the differences between making money and losing money. Join Joe Ferla and Jason Murphy, Head Nerds, as they lead a live Q&A session dedicated to helping you become a more efficient MSP.
10:00 – 11:00 ET (16:00 – 17:00 CET)
Cloud and Tools – November 26, 2024
We will routinely cover new releases at the beginning of each session and then jump into you asking your questions and discussing best practices in the toolsets. Looking forward to seeing you there.
11:00 – 12:00 ET (17:00 – 18:00 CET)
© N‑able Solutions ULC e N‑able Technologies Ltd. Tutti i diritti riservati.
Il presente documento viene fornito per puro scopo informativo e i suoi contenuti non vanno considerati come una consulenza legale. N‑able non rilascia alcuna garanzia, esplicita o implicita, né si assume alcuna responsabilità legale per quanto riguarda l’accuratezza, la completezza o l’utilità delle informazioni qui contenute.
N-ABLE, N-CENTRAL e gli altri marchi e loghi di N‑able sono di esclusiva proprietà di N‑able Solutions ULC e N‑able Technologies Ltd. e potrebbero essere marchi di common law, marchi registrati o in attesa di registrazione presso l’Ufficio marchi e brevetti degli Stati Uniti e di altri paesi. Tutti gli altri marchi menzionati qui sono utilizzati esclusivamente a scopi identificativi e sono marchi (o potrebbero essere marchi registrati) delle rispettive aziende.