Popeyes UK builds scalable IT business resilience with N‑able
- Employees: 500+
- Founded: 2021
- Customer since: 2025
- N-able solutions: N‑central
About Popeyes UK
Popeyes UK partnered with N‑able to build a scalable, resilient IT foundation that supports its rapid nationwide expansion. By deploying N‑central across 100 restaurants, the team gained real‑time visibility into 1,300 devices, automated routine fixes, and dramatically reduced downtime. The case study showcases how a fast‑growing restaurant brand transformed IT from reactive support to a strategic driver of operational resilience.
Challenge
As one of the fastest‑growing quick service restaurant brands in the UK, PLK Chicken UK (Popeyes UK) is opening 50 new restaurants each year. With each location running 20–80 IT devices, the company needed a scalable, proactive solution to manage its expanding estate.
Results
By deploying N‑central, PLK Chicken UK has gained visibility across 100 locations and shifted IT operations from reactive firefighting to proactive business resilience. Issues are now identified within five minutes or less, enabling rapid resolution and delivering a seamless customer experience. Through automation and proactive monitoring, device uptime has improved significantly, saving valuable man-hours and allowing the IT team to postpone additional hiring.
