Introducing N-ableMe: A New Platform to Empower our Partners
The launch of N‑ableMe represents a significant milestone on our journey to ensure our Partners’ interactions with N‑able are easy and efficient. We heard your call for simplicity, recognizing that navigating our expanse of resource locations was difficult and time-consuming, and we’ve been hard at work for the past 6 months to make it better.
Simplify. Connect. Empower.
N‑ableMe redefines accessibility to our vast resources, including support, education, and marketing materials, placing them right at your fingertips. As the gateway to your N‑able experience, N‑ableMe boasts a global search function that delivers tailored results, catering precisely to your needs.
We’ve also revamped our community forums and introduced groups to foster peer discussion and knowledge exchange. By connecting you with N‑able and fellow partners, we help ensure you receive the necessary support to propel your business forward.
With N‑able leveraging Single Sign-On (SSO) across our ecosystem, you can seamlessly move between your products and N‑ableMe. This platform also offers user account management for your team members, allowing your support and finance teams easy access to the information they need, empowering your business further.
Personalized Success
While the Success Center followed a uniform approach to its presentation, N‑ableMe embodies personalization. The homepage features your products and ongoing cases and recommends events and resources based on how you engage with our content.
As we progress, N‑ableMe will evolve to suggest tailored actions and relevant resources to maximize your product experience and issue resolution. This personalized touch sets us apart and truly embodies the spirit of N‑ableMe.
The N‑ableMe Promise
N‑ableMe places you, our partner, at the forefront, converging all our excellent tools and resources to propel your product, account, and business success. We’re incredibly proud of our new platform, and we can’t wait to learn how it’s improved your N‑able experience.
Trey West is the Director of Customer Success at N‑able.
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