Head Nerds

October 2024: Head Nerd Bootcamp and Office Hours Agenda

By Pete Roythorne

septiembre 25th, 2024 12 mins

Content

Reserve Your Seat for an N-able Boot Camp Head Nerd 2024 Office Hours

October is Cybersecurity Awareness Month, a time to highlight the importance of online safety and security. Cyberattacks have become increasingly sophisticated and frequent, targeting individuals, businesses, and governments alike. A strong cybersecurity posture can help prevent disruptions and financial losses caused by cyber incidents.

This month the Head Nerd Team brings you several new security focused Boot Camps.

Start October 1st with Jason Murphy as he looks at securing your N‑central Server
Joe Ferla discusses how to best set up N‑sight RMM’s dashboard access in today’s security-conscious environments.
On Oct 8^th, Stefanie Hammond and Lewis Pope share their new Boot Camp “Don’t Let Your MSP Become the Next Big Headline”
Join Eric Harless on October 10^th and learn “How NOT to Build Your Backup”
Stefanie Hammond shares her three-part series on Building, Pricing, and Selling your MSP’s New Security Programs.

Reserve Your Seat for an N‑able Boot Camp

Join us each month for a diverse array of virtual events covering both business and technical subjects. Be part of the experience by signing up for our upcoming sessions! Here’s a full listing of everything that’s happening this month.

Click on the links to read more and register:

October 1: Securing Your N‑central Server (NEW)
October 3: Secure the Dashboard: N‑sight (NEW)
October 8: Don’t Let Your MSP Become the Next Big Headline (NEW)
October 10: How NOT to Build Your Backup (NEW)
October 15: Part 1—Strategies to Building Your MSP’s New Security Programs—Building Programs
October 17: Cyber Liability Insurance: Getting Started
October 22: Part 2—Strategies to Pricing Your MSP’s new Cybersecurity Programs
October 24: Cyber Liability Insurance: Planning for Success
October 29: Part—Strategies to Selling Your MSP’s New Cybersecurity Programs
October 31: Honeypots, Intrusion Detection, and other Less Known Cybersecurity Controls
Office hours

Securing Your N‑central Server (NEW)—October 1, 2024

«Securing Your N central Server» is a hands-on Boot Camp that dives deep into essential security practices, offering actionable insights to help you safeguard your N central server against growing cyber threats. By the end of this Boot Camp, you’ll be equipped to enhance the security posture of your N central server, helping to ensure that your IT infrastructure remains resilient in the face of ever-increasing threats.

Session 1 08:30-10:00 EDT (14:30-16:00 CEST)
Session 2 13:00-14:00 EDT (19:00-21:30 CEST)

Register here
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Secure the Dashboard: N‑sight (NEW)—October 3, 2024

In this webinar, we will go over how to best set up N sight RMM’s dashboard access in today’s security-conscious environments. We will touch on controlling user permissions, log-in restrictions, notifying end users you are performing work, agent protection, and some general best practices to ensure that your dashboard is as protected as possible.

Session 1 08:00-08:45 EDT (14:00-14:45 CEST)
Session 2 13:00-13:45 EDT (19:00-19:45 CEST)

Register here
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Don’t Let Your MSP Become the Next Big Headline (NEW)—October 8, 2024

Building a cybersecurity business is an intricate process, but amidst the complexity, there are several fundamentals that every MSP should being adhering to and incorporating into their operations. In this Boot Camp, we will be reviewing three notable court cases taking place in the USA now, where MSPs are being blamed by their respective clients for failing to properly protect them from cyberattacks that resulted in data breaches. The goal in examining these court cases is to highlight ten key lessons MSPs can learn from them to help build a better cybersecurity practice, protect themselves, and avoid becoming the next big headline.

Session 1 08:30-10:00 EDT (14:30-16:00 CEST)
Session 2 13:00-14:30 EDT (19:00-20:30 CEST)

Register here
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How NOT to Build Your Backup (NEW)—October 10, 2024

Ensuring robust data protection is a critical service provided by MSPs and a key element of your cybersecurity stack. But if configured and managed improperly, you run the risk of having your last line of defense compromised. In this N able Boot Camp, we will be reviewing several of the common missteps that MSPs make when managing backups and look at how Cove Data Protection can better ensure system recoverability when all else has failed.

Session 1 08:00-09:30 EDT (14:00-15:30 CEST)
Session 2 13:00-14:30 EDT (19:00-20:30 CEST)

Register here
Return to listing

Part 1: Stratgies to Building Your MSP’s New Security Programs—Building Programs—October 15, 2024

Security is the top growth opportunity for MSPs today, so what are you doing to capture that market? Please join Head Sales and Marketing Nerd Stefanie Hammond for an informative and educational three-part training series focused on how to build, price, and sell security programs. Part One of this three-part boot camp series will focus on two key concepts; understanding the new philosophy around program design—one that is more security-centric and focused on risk mitigation AND how to structure and package an enhanced suite of security services by reviewing the N able sample Security Services Program Framework.

Session 1 08:30-10:00 EDT (14:30-16:00 CEST)
Session 2 13:00-14:30 EDT (19:00-20:30 CEST)

Register here
Return to listing

Cyber Liability Insurance: Getting Started—October 17, 2024

Cyber liability insurance can be an intimidating subject. Many SMBs may be confused by and resistant to the need for adding yet another form of insurance coverage. For MSPs there can be anxiety and apprehension to be experienced when first investigating cyber liability insurance that comes from having to assess your current cyber security posture and if you are able to deliver on the litany of security controls, processes, and documentation that are required when applying for cyber liability insurance. This Boot Camp will better prepare MSPs to begin exploring cyber liability insurance for themselves and their clients.

Session 1 08:00-09:30 EDT (14:00-15:30 CEST)
Session 2 13:00-14:30 EDT (19:00-20:30 CEST)

Register here
Return to listing

Part 2: Strategies to Pricing Your MSP’s new Cybersecurity Programs—October 22, 2024

In Part Two of this boot camp series, Head Sales and Marketing Nerd Stefanie Hammond will answer the question: “Now that your programs are built, and you know what features you are going to include in your packages, how much should you charge each month for your services?”

Session 1 08:00-10:00 EDT (14:00-16:00 CEST)
Session 2 13:00-14:30 EDT (19:00-20:30 CEST)

Register here
Return to listing

Cyber Liability Insurance: Planning for Success—October 24, 2024

Both internal and external forces are driving wider adoption of and increased scrutiny around cyber liability insurance. But once you and your clients have a policy in place, that isn’t the end of the challenges. You’ll need to be prepared for what happens when a claim needs to be filed. Do your clients know to whom they must report a data breach? Can you provide the necessary documentation and reports to prove proper security controls were in place? If you’ve never had to file a cyber liability insurance claim, it pays to be prepared for what’s going to be asked of you and your client during the process. Join us for this session to get a better understanding of what your responsibilities will be before, during, and after a claim is filed.

Session 1 08:00-09:30 EDT (14:00-15:30 CEST)
Session 2 13:00-14:30 EDT (19:00-20:30 CEST)

Register here
Return to listing

Part 3: Strategies to Selling Your MSP’s New Cybersecurity Programs—October 29, 2024

In this final boot camp of the series, join Head Sales and Marketing Nerd Stefanie Hammond as she discusses strategies around how to take your new programs to market and successfully sell them to your customers and prospects.

Session 1 08:30-10:00 EDT (13:30-15:00 CEST)
Session 2 13:00-14:00 EDT (18:00-19:00 CEST)

Register here
Return to listing

Honeypots, Intrusion Detection, and other Less Known Cybersecurity Controls—October 31, 2024

Go beyond cybersecurity basics and learn more about the advanced techniques used by professional cyber defenders, such as honeypots, intrusion detection, and other security controls that have not traditionally been a part of the MSP’s toolkit. Together, we’ll explore their potential to fortify your cybersecurity defenses, including how to leverage N sight or N central to implement your own honeypots, helping divert threat actors away from critical infrastructure and into decoy systems before they can cause damage.

Session 1 08:00-10:00 EDT (13:00-15:00 CEST)
Session 2 13:00-15:00 EDT (18:00-20:00 CEST)

Register here
Return to listing

Head Nerd 2024 Office Hours

In addition to our Boot Camp series, the Head Nerds host drop-in Office Hours where you can participate in discussions with them. Join in and be a part of the conversation!

N‑central – October 1, 2024

Each month, join our Head Nerd, Paul Kelly, and Product Management guests to get help with your platform or whatever you need! You can ask about patching, deployment, automation, scripting, best practices, Apple Device Manager, what other MSPs do, etc. We will also walk you through some recently added automation policies and will help you build the policy you need for your business.
08:30-10:00 EDT (14:30-16:00 CEST)

N‑sight RMM – October 3, 2024

Join Head Nerd Joe Ferla and ask him for help with your platform for whatever you need! You can ask about patching, deployment, automation, scripting, best practices, what other MSPs do, etc. We will also walk you through some recently added automation policies and will help you build the policy you need for your business.