World Password Day: Top Tips From Our Head Nerds

In honor of World Password Day, we asked our Head Nerds for their top password-related tips and thoughts. One thing they could all pretty much agree on is that passwords shouldn’t be replaced, but that they should be supplemented with MFA. Here’s what else they had to say:

Eric Harless

Secure passwords don’t work unless you have secured your user accounts. So, you need to make sure you do the following:

• Create named users only, remove shared helpdesk or NOC credentials, so you don’t have to share passwords.
• Assign “least-privilege access” roles and limit the number of root/admin /superuser/security officer roles.
• Monitor/enforce multi-factor authentication (MFA)
• Don’t log in (or enter your credentials) from untrusted/customer devices
• Implement a password manager
• Use strong passwords
• Zero password reuse
• Remember to log out; don’t just lock your screen

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Passportal

Ayude a proteger las credenciales a través de la administración de contraseñas y documentación para los negocios de MSP.

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Marc-Andre Tanguay

Too many people use a simple word or name as their password. Using dictionary attacks—which use a preselected library of words and phrases to guess possible passwords—attackers can get through those passwords very rapidly.

Stefanie Hammond

I run Google Password Checkup weekly to see if there are any passwords that have been compromised so I can get those changed immediately Also, it’s important to ensure that every site has its own discreet password—you should never reuse passwords, even if you think it is making your life easier.

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N‑sight RMM

Comience a trabajar con rapidez con un RMM diseñado para departamentos de TI y MSP pequeños.

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Lewis Pope

If you don’t make proper password management easy for end users, they likely won’t follow cyber hygiene best practices. You must give them the tools to help facilitate those good practices like a password manager as well as provide monitoring for compromised accounts.

All these tips become even more important if you’re an MSP. Good password and documentation management is critical when you have to manage multiple systems across multiple customers. Passportal can help you effectively manage this, increasing your technicians’ efficiency by putting privileged passwords and client knowledge at their fingertips. Find out more…