How N‑able transformed Comfox’s data protection
Challenge
Comfox were looking for solutions that offered multi-faceted data protection. As an MSP, 90% of their clients were already in hybrid or full cloud environments, so Comfox needed a backup solution that was fully compatible with the cloud.
Results
Switching from single point management to centralised monitoring allows access to everything from one dashboard and enables independent working, no matter the location. It also means reduced operating expenses, safe and regular backups, and happy system engineers.
About Comfox
Comfox are an IT Service Provider based in Switzerland with 22 employees offering their 200+ clients services such as IT Infrastructure and Solutions, Maintenance and Support, and Cloud Services. When they needed better solutions for cloud and hybrid environments, they looked to N‑able. Now, with N‑sight RMM and Cove Data Protection, Comfox have centralized monitoring, dependable backups, and reduced expenses.
Comfox
- N‑able solutions:
- N-sight RMM ,
- Cove Data Protection
We are fully convinced by the N‑able products that we’re using, which allow us to do the right things at the right time. The cooperation with them is extremely fun on every level.
Janina Zimmermann COO, Comfox
Challenge
Facing the challenge of an ever-evolving cyber- threat environment, Comfox were looking for solutions that offered multifaceted data protection. As an MSP, 90% of their clients were already in hybrid or full cloud environments, so Comfox needed a backup solution that was fully compatible with the cloud. Being able to offer reliable and safe software with data protection, backup, and recovery options was essential.
Solution
In order to set Comfox up for success, N‑able supported them using two key solutions: Cove Data Protection and N‑sight RMM. They helped them set up a remote monitoring and management tool (N‑sight) and helped them protect their data with a centralised, cloud- based backup and disaster recovery system (Cove).
N‑sight RMM
Working in a cloud-based environment means Comfox needs to be able to remotely monitor, manage, and secure their devices. N‑able set them up with their N‑sight RMM, which is a fully integrated solution that allows them to centrally monitor everything in real time. Another added benefit is that with N‑sight RMM, Comfox can safely give their clients access to their own backups.
Cove Data Protection
Cove Data Protection is a cloud-first data protection solution that offers appliance- free direct-to-cloud backup for servers, workstations, and Microsoft 365 data. Since most of their clients are already working fully cloud-based, Comfox needed a backup solution compatible with the cloud. Including data backups, disaster recovery, as well as long-term backup retention, this solution allowed Comfox to save the time and effort spent on cyber-security administration. Additionally, Cove also includes automated recovery testing and protection of Microsoft 365 tenants, which was a major selling point for Comfox.
Resultados
During their 8 year partnership with N‑able, Comfox have seen many benefits. Some of them include:
- Switching from single point management to centralised monitoring: Being able to access everything from one dashboard enables independent working, no matter the location.
- Reduced operating expenses: Switching to N‑able software allowed Comfox to reduce their time spend on administration.
- Save & regular backups: Additional value is added by the backup frequencies, which Comfox can easily and quickly adapt based on their clients’ needs.
- Recovery testing: Comfox’s system engineers have benefitted immensely from N‑able recovery testing, which enables them to test beforehand whether a backup can be functionally recovered.