Hear from Mario Menichetti, CEO of CIPS, one of N‑able’s longest-standing distribution partners in Europe. Mario shares how his company shifted from selling products to selling services, and why that mindset change is the key to success in a mature IT market. From RMM to Cove, EDR, and MDR, Mario explains how the N‑able Ecoverse helps resellers become true service providers — and why business resilience isn’t about preventing disasters, but about how fast you can restart.