How can I prevent business email compromise?

A combination of advanced email security technologies and user awareness training is key to combatting BEC. An email gateway designed with support for email security protocols such as SPF, DKIM, and DMARC—intended to help verify the trustworthiness of a sender—can help prevent phishing and spoofing attacks. It’s also important to go beyond sender authentication checks. Email security technologies should analyze email headers, the IP reputation, domain, and email reputation. In addition, solutions that conform to RFC standards and also perform checks on the content and signatures in emails can help verify the legitimacy of emails and senders. Business email compromise attacks rely on human error. As a result, user awareness training is important. Users need to be taught to remain alert to the signs of phishing emails and avoid clicking potentially malicious links or downloading questionable attachments.

What are examples of business email compromise?

Most bad actors try to trick email users via impersonation. They pretend to be a legitimate person or a company the email user knows. To do this, they use sophisticated techniques to craft email attacks. Some examples include: Display name spoofing: A spammer will often fake the display name in an email while leaving the “From” address alone. They do this to try to make the email look and sound like a message from a known sender. This type of spoofing is also known as business email compromise (BEC), whale phishing, or VIP/CEO fraud, and can be quite common. “From” address spoofing: Many phishers will use a fake “From” address. This works because the address appears in your mail client and can be easy to miss when looking at a message quickly.

Has my email been compromised?

Some typical signs your email account has been compromised include: Being unable to log in with your password Receiving unexpected password reset emails Finding emails in your sent folder not initiated by you Hearing complaints from your contacts that they are receiving strange content from you Noticing unusual login activity such as logins from IP addresses or locations where you haven’t been (e.g., you live in the United Kingdom, but you see a login attempt from Croatia) Having unfamiliar activity on your account

How do I fix a compromised email account?

You must act fast to minimize the damage. Take the following steps when you realize your email account has been compromised: Change your account password. Industry experts advise using a password management system that can help generate and store complex passwords on your behalf. Run your antivirus program to identify and eliminate any forms of malware or spyware. Contact your banks and credit agencies to check if any transactions have taken place without your permission Check online accounts (i.e. Amazon, Netflix, etc.), and change your passwords for these. Let your email contacts know your account has been hacked. Cybercriminals could currently be using your email account to send mass phishing campaigns. Update the security questions of your account. Report the incident with your email service provider and email security provider. This helps providers track cybercriminal behavior and train their systems to prevent future compromises for your customers and other businesses.

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