Keeping Customers Operational During Real World Disasters with Cove DRaaS
- Employees: 15-20
- Founded: 1999
- Customer since: 2018
- N-able solutions: N‑central, Cove, Cove DRaaS
About Stonemere
A UK based managed service provider, Stonemere supports mid-market organizations with IT services, infrastructure, and cybersecurity. With over 25 years of experience in IT services, Stonemere values mitigating risk before a significant incident occurs. Cyber resilience is central to Stonemere’s offering.
Challenge
Stonemere supports customers across diverse industries where security and resilience are critical, enforcing mandatory backup standards across all environments. However, despite established backup and monitoring practices, delivering full disaster recovery remained complex—requiring self-managed standby solutions, independent cloud infrastructure management, and added technical and billing overhead. This challenge was put to the test when a customer experienced an unexpected server failure.
Results
During a real-world server failure, the Stonemere team used Cove DRaaS to quickly spin up a recovery environment for a customer, keeping them fully operational while hardware repairs were completed. The solution was easy to deploy and eliminated complexity. As a result, the customer experienced uninterrupted service with no business disruption, allowing Stonemere to demonstrate a seamless, reliable recovery process and deliver clear value in a live disaster scenario.
