N-sight Helps One Team Deliver a Support Service Made for Today’s Market
- Employees: 80
- Founded: 1997
- Customer since: 2019
- N-able solutions: N-sight RMM, Cove Data Protection
About One Team
One Team, a consultancy services and IT solutions company, realized the “intervention on request” model couldn’t support their complex projects, and that they needed to upgrade their IT management systems. Learn how N-able™ N-sight RMM met One Team’s needs to take on more complex projects and see the results it brought in just five years.
Challenge
One Team found that their existing break-fix model impacted their ability to support customers with complex environments. So, One Team realized they needed a solution that would help them move to a more predictive support model.
Results
After choosing N-sight RMM, One Team proactively solved almost three quarters of the daily issues that their customers had. N-sight RMM also helped One Team reduce travel costs and boost their revenue.
