N‑sight Helps One Team Deliver a Support Service Made for Today’s Market
- Employees: 80
- Founded: 1997
- Customer since: 2019
- N-able solutions: N‑sight RMM, Cove Data Protection
About One Team
One Team, a consultancy services and IT solutions company, realized the “intervention on request” model couldn’t support their complex projects, and that they needed to upgrade their IT management systems. Learn how N‑able™ N‑sight RMM met One Team’s needs to take on more complex projects and see the results it brought in just five years.
Challenge
One Team found that their existing break-fix model impacted their ability to support customers with complex environments. So, One Team realized they needed a solution that would help them move to a more predictive support model.
Results
After choosing N‑sight RMM, One Team proactively solved almost three quarters of the daily issues that their customers had. N‑sight RMM also helped One Team reduce travel costs and boost their revenue.
