Business Resilience Masterclass

Stefanie Hammond brings over 20 years of experience to helping MSPs “de-mystify” the world of sales and marketing, and create thriving, profitable managed services businesses.

A proud Canadian, Stefanie started her career at N‑able in 2004. For a large portion of her career, Stefanie served as an integral member of the Partner Success Team, showing hundreds of MSPs around the globe how to elevate their growth and improve their competitive edge in a rapidly evolving and increasingly saturated market.

Stefanie transitioned into the Sales and Marketing Head Nerd role in 2020 to broaden her reach and bring her insights, knowledge, and industry expertise to all 25,000+ N‑able partners. As Head Nerd, Stefanie’s primary focus is on education and teaching MSPs the “art” of how to have better quality customer conversations. She enthusiastically helps MSPs modernize their sales processes while navigating the complexities of sales and marketing within the tech industry.

Stefanie’s commitment and dedication to helping MSPs uplevel their sales and business acumen has earned her several industry awards and recognition, most notably, CRN’s Women of the Channel and Channel Chief.

Outside of work, Stefanie enjoys spending time with family and volunteering at a number of local organizations devoted to improving living conditions for the homeless in her area, while creating stronger communities.