The First 60 Minutes

The first hour of a cyber incident can shape what happens next. The First 60 Minutes gives IT providers and their customers practical guidance for the decisions and actions that matter during those critical early stages. The combined resource includes a Provider Response Checklist covering incident ownership, containment, business protection, communication and preparation for recovery. It also includes a Client Edition that helps customers understand what they should do, what they should avoid and which business decisions they may need to make while their provider manages the technical response. Together, the two sections help clarify responsibilities, reduce uncertainty and give both sides something practical to refer to when an incident occurs.