Cove’s TrueDelta in Action: Reliable Cloud Backup for Rural Customers
- Employees: 11-50
- Founded: 2005
- Customer since: 2022
- N-able solutions: Cove Data Protection
About LiveWire
This case study explores the challenge of protecting systems over slow DSL connections where traditional backups fail. Learn how Livewire keeps incremental backups small and efficient to ensure dependable cloud protection without compromising reliability.
Challenge
Serving small businesses and individuals in rural areas, Livewire needed a dependable way to protect customer data over slow, unreliable internet connections. Traditional backup solutions transferred too much data during incremental backups, causing frequent failures over DSL links. The team required a solution that could keep backups lightweight and efficient.
Results
By using Cove with TrueDelta technology, Livewire achieved reliable backups even over slow rural connections. Instead of capturing 6–10% of data per incremental like traditional image-based solutions, Cove averages just 0.1%, shrinking a typical 30 GB incremental to around 0.5 GB. The result is faster, more consistent backups with lasting benefits for bandwidth, RPOs, and storage efficiency.
