Founded in 1998, Informática Ros is an IT maintenance company serving local businesses in the Alicante, San Vicente del Raspeig, and surrounding areas in Spain. Their customers range from 2-70 employees, and the company prefers to work with businesses with up to 10 computers so they can work more comfortably and offer a flat-rate service. Informática Ros currently have nine staff and manage 250 endpoints. They have been an N‑able customers since April 2024 and are using N‑able N‑sight RMM, EDR, and Cove Data Protection.
  • Employees: 9
  • Founded: 1998
  • Customer since: 2024
  • N-able solutions: N‑sight RMM , Cove Data Protection , Endpoint Detection and Response

About Informatica Ros

Founded in 1998, Informática Ros is an IT maintenance company serving local businesses in the Alicante, San Vicente del Raspeig, and surrounding areas in Spain. Their customers range from 2-70 employees, and the company prefers to work with businesses with up to 10 computers so they can work more comfortably and offer a flat-rate service. Informática Ros currently have nine staff and manage 250 endpoints. They have been an N‑able customers since April 2024 and are using N‑able N‑sight RMM, EDR, and Cove Data Protection.

Challenge

Serving over 250 endpoints with only 9 staff members, Informática Ros faced daily problems with the growing number of customer maintenance requests. They needed a solution that helps them save time and allows them to work proactively on their customer’s networks, rather than simply reacting to issues after the damage has been done.

Results

Serving over 250 endpoints with only 9 staff members, Informática Ros faced daily problems with the growing number of customer maintenance requests. They needed a solution that helps them save time and allows them to work proactively on their customer’s networks, rather than simply reacting to issues after the damage has been done.

Fallstudie

N‑able N‑sight helps Informatica Ros expand their boundaries
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