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Integrations / TOPdesk

TOPdesk Integration

The TOPdesk integration streamlines incident management by automatically creating and updating TOPdesk incidents based on active issues detected in N-able™ N-central®.

Key Integration Features

  • Automatically detects active issues in N-central and creates detailed incidents in TOPdesk.
  • Keeps TOPdesk synchronized as active issues evolve—updating, closing, or reopening incidents based on N-central activity.
  • Reduces manual effort and accelerates service response with aligned RMM and ITSM workflows.
  • Ensures consistent and accurate incident records by linking N-central alerts directly to TOPdesk service processes.

About the partner

TOPdesk is a Delft-based developer and supplier of service management software, founded in 1997 and trusted worldwide for efficient incident and service management.

Integration categories

Professional Services Automation

Integrates with

N-able shield logo - Endpoint Management
N-central UEM

Resources

N‑central–TOPdesk Integration Overview
TOPdesk Marketplace
Integration developed by TOPdesk